Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1041499

    Hi,

    Since I updated to Enfold 4.5 the easy slider and full-width easy slider doesn’t show images.

    I have tried deleting the cache but that didn’t help.

    For some reason, my image and thumbnail sizes have also been reset.

    Any help would be greatly appreciated.

    I have created a user login for you if you need to access the backend.

    #1041730

    Hey zakthorpe,

    I can’t seem to access your site.
    However if you’re referring to the background image (not on each slide) then that’s a bug from Enfold 4.5 which should be fixed in 4.5.1 (recently released):
    you’ll find it addressed in the changelog https://kriesi.at/documentation/enfold/changelog/

    If you don’t want to update yet you can fix this in enfold > config-templatebuilder > avia-shortcodes > slideshow_fullsize > slideshow_fullsize.php (line 973):

    if($background) $params['bg'] = "style = '{$background}'";

    replace with:

    if($background) $params['bg'] = $background;

    Best regards,
    Nikko

    #1041858

    Hi Nikko,

    I have now updated to 4.5.1 and I am still having no luck. It’s not an issue with the background it’s an issue with each slide not showing up.

    Can you please try logging in again, I have tested and confirmed that the login details provided do work.

    #1043236

    Hi zakthorpe,

    Thanks the admin credentials worked and I was able to login.
    I could see this error in the web console:

    Uncaught ReferenceError: Cookies is not defined
        at HTMLDocument.<anonymous> (woocommerce.min.js?ver=3.5.2:1)

    Can you try disabling all plugins also flush out the caching plugin first before doing so.
    Then try to enable the plugins one by one (caching plugin last).

    Best regards,
    Nikko

    #1043417

    Hi Nikko,

    That seemed to fix it thank you very much! There was a conflict with a plugin called Insert Headers and Footers.

    Really appreciate all your help!
    Zak

    #1043473

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 6 posts - 1 through 6 (of 6 total)

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