Viewing 6 posts - 31 through 36 (of 36 total)
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  • June 21, 2018 at 9:58 am #975725
    siteitltd

    Hi Mike,
    Thank you very much.
    I see that all the changes are now taking effect.
    The only problem still standing is as you asked, “where is my masonry portfolio gallery”, i dont know.
    I mentioned this in one of the previous reply’s to this ticket. the gallery keeps disappearing. it appears every once in a while after a hard refresh, but then after another settings changes (not related to the gallery, it can be any change) it will disappear again. this time it wont come back, i cleared cache and made a hard refresh and the galley still wont show (only the category sort menu shows).

    I would appreciate your help on this and hopefully that will be that last thins for this site
    Thank you

    June 21, 2018 at 2:19 pm #975797
    Mike

    Hi,
    You seem to have a js error with the masonry:

    jquery-masionary.js?ver=3.2.0:12 Uncaught Error: No layout mode: packery

    It seems to be coming from the pintrest plugin, Try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    If this doesn’t help can we try disabling your plugins and scripts to find the error?
    I ask because sometimes disabling them will mean you would have to set them up again, not always, just sometimes.

    Best regards,
    Mike

    June 24, 2018 at 10:38 am #977128
    siteitltd

    Hi Mike,

    Thanks again for your help.
    It does seem to be the pintrest plugin causing the problem. i deactivated it and the portfolio is back.
    The weird thing is that on the Hebrew website i have the same plugin and everything works fine. i know the client really wants this plugin and would be bumbed to have it active on one language but missing on the other. can you figure out why it works ok on the Hebrew website but causes problems for the English website?

    Thank you very much

    June 24, 2018 at 10:02 pm #977224
    Mike

    Hi,
    I took a look and found that you were not using the same plugin, so I found the same one and matched all of the settings and now it works on both sites.

    Best regards,
    Mike

    June 25, 2018 at 9:22 am #977342
    siteitltd

    Perfect! cant thank you enough.

    June 25, 2018 at 11:00 am #977364
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 6 posts - 31 through 36 (of 36 total)
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