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  • #1076415

    Hey

    Looking for support,

    Shortcodes are no longer working with my Events pages. They take but not showing. Looks like it is a known issue. ( coming from another topic )

    FTP and logins attached ( private content )

    #1076444

    I’m having a similar issue and am awaiting a response.

    #1076450

    The functions.php code they offer in the link below does work. You’ll need to open and resave the entry to get it to update/write correctly.

    A more permanent fix is still needed. We would need to edit over 100 events with this method.

    • This reply was modified 2 years, 1 month ago by  dhfairbairn.
    #1076518

    Hi,
    Thanks for the login, I was able to login to your WordPress but not your FTP
    Please check the ftp login info, if it is correct perhaps my IP is blocked.
    Please see the Private Content area for my IP.

    Best regards,
    Mike

    #1077328
    This reply has been marked as private.
    #1077601
    This reply has been marked as private.
    #1077655

    Hi,
    Sorry, it looks like I missed it, please open again.

    Best regards,
    Mike

    #1077791
    This reply has been marked as private.
    #1078067

    Hi,
    Thank you for the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. I checked one of your “event” pages and saw one of your shortcode buttons before and after the update, and believe that the shortcodes are working correctly now. Please also check for yourself.
    Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Best regards,
    Mike

    #1078068
    This reply has been marked as private.
    #1078080

    Hi,
    That is great news! I deleted the “enfold-old” directory. Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 11 posts - 1 through 11 (of 11 total)

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