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Viewing 11 posts - 1 through 11 (of 11 total)
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  • March 8, 2019 at 4:23 pm #1076415
    Robert

    Hey

    Looking for support,

    Shortcodes are no longer working with my Events pages. They take but not showing. Looks like it is a known issue. ( coming from another topic )

    FTP and logins attached ( private content )

    March 8, 2019 at 7:25 pm #1076444
    dhfairbairn

    I’m having a similar issue and am awaiting a response.

    March 8, 2019 at 7:46 pm #1076450
    dhfairbairn

    The functions.php code they offer in the link below does work. You’ll need to open and resave the entry to get it to update/write correctly.

    Shortcodes for toggles and contact forms do not work anymore

    A more permanent fix is still needed. We would need to edit over 100 events with this method.

    • This reply was modified 5 years, 8 months ago by dhfairbairn.
    March 9, 2019 at 1:47 am #1076518
    Mike

    Hi,
    Thanks for the login, I was able to login to your WordPress but not your FTP
    Please check the ftp login info, if it is correct perhaps my IP is blocked.
    Please see the Private Content area for my IP.

    Best regards,
    Mike

    March 11, 2019 at 1:30 pm #1077328
    Robert
    This reply has been marked as private.
    March 12, 2019 at 1:45 am #1077601
    Robert
    This reply has been marked as private.
    March 12, 2019 at 6:51 am #1077655
    Mike

    Hi,
    Sorry, it looks like I missed it, please open again.

    Best regards,
    Mike

    March 12, 2019 at 12:07 pm #1077791
    Robert
    This reply has been marked as private.
    March 13, 2019 at 2:34 am #1078067
    Mike

    Hi,
    Thank you for the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. I checked one of your “event” pages and saw one of your shortcode buttons before and after the update, and believe that the shortcodes are working correctly now. Please also check for yourself.
    Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Best regards,
    Mike

    March 13, 2019 at 2:40 am #1078068
    Robert
    This reply has been marked as private.
    March 13, 2019 at 3:31 am #1078080
    Mike

    Hi,
    That is great news! I deleted the “enfold-old” directory. Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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  • The topic ‘Shortcodes no longer working with Events Plugin’ is closed to new replies.