Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1216917

    Customers can’t buy anything in our shop, because the button to add a product in the cart is gone.
    On the other hand, when we login to admin page, the button is visible on site.

    #1217251

    Hey Gnezdo,

    First off, could you try updating the theme to the latest version (4.7.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please try deactivating your performance plugin to see if that makes any difference.

    Best regards,
    Rikard

    #1217299

    Hi,

    we just updated the theme and all of the plugins. Also tried deactivating them. Nothing worked. Please help with this.

    #1218203

    Hi Gnezdo,

    Best regards,
    Victoria

    #1218438

    The plugin is deactivated.

    #1220347

    Hi,
    Sorry for the late reply, I went to your shop and the product in the Private Content area, and I was able to add the item to the cart while logged out.
    Please give this a try, if you have another product that doesn’t show the add to cart button please link to it so we can investigate.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.