Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • July 22, 2021 at 12:35 am #1311275
    dmiklus

    Hi,
    I have noticed two additional icons under share my entry:

    • Youtube
      Instagram

    Is this intentional or it is a bug? The two icons are only redirecting users to the social media pages but you can’t actually share the content. Also, from the beck end I cannot disable them.

    Can you please let me know how to remove them?

    Regards
    D.

    July 22, 2021 at 6:32 am #1311323
    Jordan Shannon

    Hey David,

    Please provide a link to the site/page in question so we can look into this issue further.

    Best regards,
    Jordan Shannon

    July 22, 2021 at 9:15 am #1311389
    dmiklus
    This reply has been marked as private.
    July 23, 2021 at 6:04 am #1311723
    Rikard

    Hi David,

    Thanks for that. The URL you posted only leads to the URL shortener site though. Please send us a temporary WordPress admin login and login URL so that we can have a closer look at your site. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 23, 2021 at 8:18 am #1311749
    dmiklus

    Hi Rikard,
    Below the links! Share this entry has additional two icons (Intagram and YouTube).

    Regards
    D.

    July 25, 2021 at 6:46 am #1312158
    Rikard

    Hi,

    Thanks for that. Did you check your setting under Enfold->Social Profiles? If the links are not coming from there, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 25, 2021 at 7:13 am #1312166
    dmiklus

    Hi Rikard,

    They are under my social profiles, but they should be visible only on the Header and Footer as they are only links to the social profiles. If I click on them (Instagram / YouTube) I get only redirected to the social profiles without the option of sharing the content. The setting is under:

    Enfold > Blog Layout > Share links at the bottom of your blog post

    where Instagram and Youtube are not even listed.

    Regards
    David

    July 27, 2021 at 5:18 am #1312571
    Rikard

    Hi David,

    Thanks for the update. We released a bug fix version (4.8.5) yesterday, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure to toggle a setting in the theme options, and save. It should hopefully start working after that.

    Best regards,
    Rikard

    July 27, 2021 at 8:31 am #1312628
    dmiklus

    Hi Rikard,

    Thanks! All good now!

    Regards
    D.

    July 28, 2021 at 9:35 am #1312977
    Rikard

    Hi,

    Great, I’m glad that you got it working again. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    July 28, 2021 at 10:39 pm #1313106
    dmiklus

    Hi Rikard,

    All good you can close the ticket.

    Regards
    David

    July 29, 2021 at 4:42 am #1313129
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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