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AuthorPosts
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August 1, 2019 at 2:42 am #1123696
I keep getting the following error when trying to update my site:
It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> Options -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error:
Not Found
Check with the host and they say it’s not on their end. Please help.It just started this week and I have not added any plugins.
- This topic was modified 5 years, 4 months ago by AU5985.
August 1, 2019 at 8:47 am #1123800Hey AU5985,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardAugust 2, 2019 at 12:01 am #1123998This reply has been marked as private.August 2, 2019 at 8:22 am #1124099Hi,
Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardAugust 3, 2019 at 2:30 am #1124292I tried your suggestions Rikard but the issue is now constant. I can’t edit any slider. I did replace the entire Enfold theme folder. Thank you for your help
August 3, 2019 at 6:19 am #1124321Hi,
Thanks for the update, what happens if you try to fix the issues listed on the page in private?
Best regards,
RikardAugust 3, 2019 at 2:56 pm #1124363Problem fixed! Thank you Rikard
August 4, 2019 at 3:03 am #1124449Hi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardAugust 4, 2019 at 3:11 am #1124451You can close. Thanks again
August 4, 2019 at 3:46 am #1124464 -
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