Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 12, 2020 at 9:40 pm #1260225
    metin_aydin

    Hi there,

    This seems to be a tough one. After updating to WP 5.5.3 several isues have arisen with Enfold: The fullscreen slider doesn’t work anymore, the advanced editor seems to be bugging, aswell as does the default editor and no more content can be created.

    What to do!?

    Regards
    Metin

    November 14, 2020 at 5:41 am #1260441
    Rikard

    Hey Metin,

    Where can we see and reproduce the problems you are having?

    Best regards,
    Rikard

    November 16, 2020 at 11:23 pm #1260806
    Eline

    Hi Rikard, since I updated to WP 5.5.3 last week I experience also serious problems with Enfold.
    I can not reach any part to change the website layout. It is even not possible to update the team, it is just not visible anymore. I think I had the latest version of Enfold installed, there where no problems with that, but after te WP update, things occurred.
    I deactivated all the plugins, but still the problems are there.
    Can you pleas have a look and let me know what to do?
    Best regards, Eline

    November 18, 2020 at 6:08 am #1261206
    Rikard

    Hi Eline,

    Thanks for the login details and sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    November 23, 2020 at 3:32 pm #1262411
    Eline

    Hi Rikard,

    Thank you very much for the fast reply and the explanation! And yes problem is solved!!! After updating the theme manually via FTP.

    Best wishes, Eline

    November 23, 2020 at 11:00 pm #1262513
    Victoria

    Hi Eline,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Serious backend problems after WP 5.5.3 update’ is closed to new replies.