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October 22, 2022 at 3:50 pm #1369798
Hi guys,
I’m wondering if anyone else has this effect: switching from Visual Mode to the Code-Editor doesn’t work. The view stays in Visual Mode. I’ve tried this with Safari 16.0 and Chrome 106.0.5249.119 but the switch fails. I’m running WP 6.0.3 de and an Enfold Child theme (Parent: 5.1.1) using PHP 7.4.30. I’m bit stumped!
It seems to be the Enfold theme because using the same browsers to work on a site with theme version 4.9.2.1 (and PHP 8.0.24) works fine. Is this a known bug (hopefully) to be fixed soon?
Thx for any tips/advice
AndrewOctober 22, 2022 at 7:07 pm #1369809Hi Andrew,
It’s not a know problem with the theme. First off, could you try updating the theme to the latest version (5.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.
Best regards,
RikardOctober 23, 2022 at 3:18 am #1369839This reply has been marked as private.October 23, 2022 at 10:20 am #1369845Hi,
Thanks for that. I checked the Text Block elements on your front page, but they seem to be working as they should. Is this happening on some posts or pages only maybe? If so, then please link directly to where we can see the actual problem.
Best regards,
RikardOctober 23, 2022 at 11:20 am #1369849Hi Rikard,
I created a TEST page for testing, but it doesn’t matter which page I call up. Could you check the last four images I put in the Mediathek? (they all start with Enfold). You’ll see that the Code Editor view works on a different website (shows the wp-shortcode blocks) and how the same setting on the eu-… website shows no change when switched – it looks just like in Visual Editor mode. I hope that illustrates the issue better.
Best regards
AndrewOctober 23, 2022 at 12:37 pm #1369853Hi,
Thanks for the update. I can’t see any problems on the test page either, could you post a screenshot or screencast highlighting the problem please?
Best regards,
RikardOctober 23, 2022 at 12:44 pm #1369854This reply has been marked as private.October 23, 2022 at 2:56 pm #1369859Hi,
Thanks for that. I can’t reproduce that on my end though, I get the same results using both code and visual editor. Could you let us know how to reproduce this problem? If you are expecting the Enfold layout editor to go into different modes depending on your selection in the Block editor, then it won’t. If you want to enable debug mode (shortcode editing), then please refer to this: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
RikardOctober 23, 2022 at 4:41 pm #1369871This reply has been marked as private.October 23, 2022 at 7:09 pm #1369884Hi,
But if, on one of these websites, I activate the code editor, I see the page shortcodes instead, like this:
https://eu-augsburg.de/wp-content/uploads/2022/10/Enfold-Code-editor-active.jpgMy problem is that on the eu-augsburg.de site I NEVER see the shortcodes, regardless of changing the mode from Visual to Code Editor. Do you see them?
No I don’t, and that is not supposed to happen in any case. That is why I’m asking you how to reproduce the problem? Or is it that you actually want to see the box in the screenshot in my quoted text?
I do see the shortcode box on the page in private though, but like I said, that is not supposed to happen. Please try updating the site in question to 5.2.1.
The shortcode processor is not an error message, it’s functionality in the theme which offers shortcode debugging.
Best regards,
RikardOctober 24, 2022 at 8:34 am #1369931Hi Rikard,
Thanks for the reply. Yes, I’ll be updating all the websites soon, after which I guess I won’t be able to toggle between the Visual view of elements and the shortcode view (Code Editor mode). But anyway, I think I’m going to be able to live with seeing the shortcode in debug mode only … Yes, I understand that the shortcode processor is not an error message (and it’s quite useful to know). Still, I think I’ve taken enough of your valuable time, and I do appreciate that a lot. I can get by using debug mode, so THANKS a lot for your help and we can close the ticket now.
Have a great week and thanks a million for helping me get so far over the weekend (!)
AndrewOctober 24, 2022 at 9:17 am #1369939Hi,
Great, I’m glad that we could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
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