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AuthorPosts
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May 3, 2019 at 9:41 am #1096820
Hi there i have a full screen Videoslider installed.
On firefox everything is fine on Safari the first slide is skipped and autorotation is not working.
PLS can someone help me?See private link…
Thank you
May 4, 2019 at 5:21 pm #1097257Hey P4K,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoMay 6, 2019 at 10:15 am #1097636This reply has been marked as private.May 7, 2019 at 5:28 am #1097932Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.5.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardMay 7, 2019 at 9:21 am #1098006Hi Rikard, i have updated to 4.5.6 but there is no change für the Videoslider.
The Problem still exists…
May 9, 2019 at 12:01 pm #1098883Any chance to get this work?
Thanks PéterMay 9, 2019 at 8:08 pm #1099045Hi I changed the URL of the Slider.
See PN…Still does not work proper!
May 20, 2019 at 11:20 am #1102439Ok I found a fix now, this seems to work.
ThanksPéter
May 21, 2019 at 10:16 am #1102779 -
AuthorPosts
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