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  • #1434064

    HI – 2 issues:

    – I have a background video in a fullscreen slider that is not showing at all in safari on PC. Not sure what’s going on.
    – see video tests for mobile below – top one is a a video in a background color section – it looks OK on mobile but is it possible to have an option to hear the audio on the frontend? I looked at this thread: https://kriesi.at/support/topic/adding-audio-option-on-fullscreen-background-video/ but the codes didn’t work for me.
    the bottom one is a video element that opens in a lightbox no matter how I set the options. I may want it to just play in the page and thought the setting was “always load videos” – is there something else that is forcing the lightbox?
    – I am also seeing duplicated controls if I pause the video – I saw that on another of my sites as well – https://imgur.com/bU9mCLO – see the middle image here.

    I tried the solution here https://webers-testseite.de/mute-unmute/ but that also didn’t give me the audio control on mobile.
    – the video is loading pretty slowly even though I compressed it for web. Is it faster to link to a vimeo or youtube video?
    Can you help me with this?
    thanks
    Nancy

    • This topic was modified 2 months, 2 weeks ago by Munford.
    • This topic was modified 2 months, 2 weeks ago by Munford.
    • This topic was modified 2 months, 2 weeks ago by Munford.
    • This topic was modified 2 months, 2 weeks ago by Munford.
    • This topic was modified 2 months, 2 weeks ago by Munford.
    #1434293

    Hey Munford,
    Thanks for the link to your test page, when I check the background video on Windows desktop and Android mobile the video plays correctly, IOS typically blocks videos from auto playing on mobile, they have become more aggressive and the best option is to use a fallback image for mobile or a small gif.
    Background videos don’t have sound, the thread you linked to is from 2016 and the browsers have changed a lot since then. Perhaps you can try the LayerSlider instead, but with each update the browsers limit these actions more, so you may be better to design to what is allowed now so you don’t need to redesign later.
    The WordPress media player, when it used by Enfold, doesn’t have volume controls on mobile by design, WordPress points out that mobile devices have manual volume buttons so they removed the controls. The only way around this is to use a different media player plugin.

    Best regards,
    Mike

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