Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #239906

    Hi Kriesi,

    All of a sudden today, the revolution slider on our home page stopped behaving correctly.

    In Chrome, it just shows the first two slides and behaves as if the third slide does not exist.
    In Safari, it briefly kind of flashes the text and the background image for the third image, and then proceeds to cover it with the first 2 slides which seem to behave correctly … except that they seem to be sitting on top of the third slide.

    Can you tell me how to fix this problem? Here’s the web address in case you need to see it: potterynorthwest.org

    Thanks.

    Nana

    #239916

    Actually, I just looked at the homepage on Chrome again and it looks like it does trie to draw the third slide there too but then covers it with the first and second slide and then acts like there are only two slides.

    #240305

    Hi!

    Please try updating Enfold to the latest version 2.6.2 and check if that helps – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    #240824

    Hi Yigit,

    Thanks for the suggestion. We have been putting off updating both the woocommerce plugin as well as the Enfold theme until April because we are in the middle of class registration through our website, and although we have made changes to the function.php and custom.css (and maybe even the index.php) files, we aren’t using a child theme yet. I’m a newbie to WordPress and am still learning about the use of a child theme.

    Do you have any other troubleshooting suggestions other than updating Enfold?

    Thanks for your help.

    Nana

    #241024

    Hey!

    Deactivate all plugins, see if that helps. Remove browser cache then reload the page a few times. Please post the login details here and set it as a private reply.

    Cheers!
    Ismael

    #241048
    This reply has been marked as private.
    #241848

    Hey!

    I would suggest first trying the Rev slider support since they would be able to identify any possible conflict quicker than us as it isn’t our code/plugin.

    Cheers!
    Devin

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.