Tagged: 

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • September 20, 2014 at 2:56 am #322187
    rpl_admin

    HI there,

    The reviews on all our single product pages are not showing. We contacted WooCommerce. They suggested switching themes. We did so using TwentyTwelve and TwentyFourteen. In both cases the reviews were visible. So looks like there is some problem with ENFOLD. Please advise.

    Many thanks

    September 20, 2014 at 4:57 pm #322418
    Devin

    Hey rpl_admin!

    Can we get a link to one of your product pages with reviews in place?

    Cheers!
    Devin

    September 21, 2014 at 2:58 am #322533
    rpl_admin

    Don’t see how we can do that. It means changing the theme for a considerable length of time. We’re already losing orders every day! The site is ielts-practice-tests.com if that helps at all.

    Robert

    September 21, 2014 at 3:19 am #322537
    Josue

    Hey Robert!

    Please update the theme to the latest version (2.9.2).

    Best regards,
    Josue

    September 21, 2014 at 3:59 am #322562
    rpl_admin

    Hey Josue,

    Thanks for that. Have now updated. (By the way, how can we get notifications of updates?). Unfortunately after clearing cache problem still exists.

    Robert

    September 21, 2014 at 7:15 am #322576
    rpl_admin

    Sorry, I put the main info in the last sentence – maybe you missed it: Reviews still not showing!

    Many thanks

    September 22, 2014 at 8:20 am #322840
    Ismael

    Hey!

    You removed the reviews section with this code:

    .comment_meta_container, .comment_container {
display: none;
}

    Remove the css snippet or add this at the very bottom of Quick CSS field:

    .comment_meta_container, .comment_container {
display: block;
}

    Cheers!
    Ismael

    September 22, 2014 at 10:09 am #322892
    rpl_admin

    Hi Ismael,

    Many thanks for this. Now I understand. The problem is we don’t really want comments on our blog posts at the moment. Can we do both – keep the reviews but don’t allow blog comments?

    Thanks

    Robert

    September 22, 2014 at 7:48 pm #323246
    Josue

    Hey Robert!

    Try using this code instead:

    .single-post comment_meta_container, .single-post .comment_container {
display: none;
}

    That will remove the comments only in single posts.

    Cheers!
    Josue

    September 23, 2014 at 4:46 am #323461
    rpl_admin

    Hey Josue,

    Many thanks for your reply. Actually, the reviews are now showing and there are no comment boxes visible on the blog post pages so for the moment we don’t have a problem. No idea why but thanks again, anyway.

    Robert

    September 23, 2014 at 4:59 am #323469
    Josue

    You are welcome Robert, glad we could help :)

    Regards,
    Josue

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.