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  • #322187

    HI there,

    The reviews on all our single product pages are not showing. We contacted WooCommerce. They suggested switching themes. We did so using TwentyTwelve and TwentyFourteen. In both cases the reviews were visible. So looks like there is some problem with ENFOLD. Please advise.

    Many thanks

    #322418

    Hey rpl_admin!

    Can we get a link to one of your product pages with reviews in place?

    Cheers!
    Devin

    #322533

    Don’t see how we can do that. It means changing the theme for a considerable length of time. We’re already losing orders every day! The site is ielts-practice-tests.com if that helps at all.

    Robert

    #322537

    Hey Robert!

    Please update the theme to the latest version (2.9.2).

    Best regards,
    Josue

    #322562

    Hey Josue,

    Thanks for that. Have now updated. (By the way, how can we get notifications of updates?). Unfortunately after clearing cache problem still exists.

    Robert

    #322576

    Sorry, I put the main info in the last sentence – maybe you missed it: Reviews still not showing!

    Many thanks

    #322840

    Hey!

    You removed the reviews section with this code:

    .comment_meta_container, .comment_container {
    display: none;
    }

    Remove the css snippet or add this at the very bottom of Quick CSS field:

    .comment_meta_container, .comment_container {
    display: block;
    }

    Cheers!
    Ismael

    #322892

    Hi Ismael,

    Many thanks for this. Now I understand. The problem is we don’t really want comments on our blog posts at the moment. Can we do both – keep the reviews but don’t allow blog comments?

    Thanks

    Robert

    #323246

    Hey Robert!

    Try using this code instead:

    .single-post comment_meta_container, .single-post .comment_container {
    display: none;
    }

    That will remove the comments only in single posts.

    Cheers!
    Josue

    #323461

    Hey Josue,

    Many thanks for your reply. Actually, the reviews are now showing and there are no comment boxes visible on the blog post pages so for the moment we don’t have a problem. No idea why but thanks again, anyway.

    Robert

    #323469

    You are welcome Robert, glad we could help :)

    Regards,
    Josue

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