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Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 8, 2021 at 12:12 pm #1304619
    marcellotogg

    Hi
    The following reservation page with mail form (default from Theme restaurant) has two mail adresses configured.
    Both didn’t work. There where no mail sent.
    Important! Please help

    Reservationen

    June 8, 2021 at 2:00 pm #1304642
    marcellotogg

    apropo: the error seems to be present since the last theme update. I made a test form with 7forms, this one works. So the mailbox is ok.
    Please check urgently!!!

    June 10, 2021 at 5:07 am #1304980
    Rikard

    Hi,

    Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-. If none of them work, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    June 10, 2021 at 5:56 am #1304984
    marcellotogg

    Hi
    I didn’t change anything. Few days before, it works. After building this site, test where ok. Like I said, I think the problem occured since the last theme update. I will send you the login information asap.

    June 10, 2021 at 8:36 am #1305019
    marcellotogg

    Hi
    I checked the function of sending mails with contactform7 plugin on the Kontakt Page, it works. (same mailadress: (Email address hidden if logged out) ).
    Please check the function on the Reservation Page.
    Thanks

    June 10, 2021 at 2:08 pm #1305081
    marcellotogg

    have figured it out. Mail address incorrectly configured.
    Sorry
    Please close the task.
    Best Regards

    June 11, 2021 at 11:37 am #1305247
    Rikard

    Hi,

    Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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