Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 8, 2021 at 10:41 am #1293230
    jeffreyvanderlugt

    Hi,

    Yesterday I purchased the Enfold theme for this new website I’m designing. After a succesful installation, I suddenly noticed a I’m dealing with some ‘critical issues’ (see below and also see Tools/ Site Health in the WP Dashboard). I contacted the host and it might be a SSL thing…Could you please have a look? Login details WP dashboard are attached.

    The critical issues are:
    The REST API encountered an error.
    The REST API request failed due to an error.
    Error: cURL error 35: Unknown SSL protocol error in connection to tascglobal.com:443 (http_request_failed)

    Your site could not complete a loopback request
    The loopback request to your site failed, this means features relying on them are not currently working as expected.
    Error: cURL error 35: Unknown SSL protocol error in connection to tascglobal.com:443 (http_request_failed)

    Thanks,
    Jeffrey

    PS. By the way, SSL has been enabled a few moments ago, but might be inactive yet (as I’m writing this)…I might replace the http with https under Settings/ general (WP and site URL)???

    April 11, 2021 at 4:12 am #1293713
    Rikard

    Hi Jeffrey,

    This is very likely not theme related, you could verify that by activating one of the default WordPress themes for example. Your hosting provider should be in a better position to help you out with this.

    Best regards,
    Rikard

    April 14, 2021 at 9:05 am #1294280
    jeffreyvanderlugt

    Hi Rikard,

    Thanks. I think you’re right. I contacted the host and it seems SSL wasn’t enabled properly yet… I still have this ‘issue notifications’, but it doens’t seem to affect anything. I might try activating a standard wp theme to check. Thanks for the suggestion.
    I believe we can close this topic.

    Jeffrey.

    April 14, 2021 at 11:02 pm #1294459
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘"REST API" and "loopback request" issue’ is closed to new replies.