Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 3, 2019 at 4:54 pm #1096938
    Illingco

    I would like to use MPEG-4 (or perhaps WebM) instead of GIFs on our home page slider. Is that even possible within this Avia element? Or do I have to go to a totally separate slider? Please advise, as GIFs are large and we’d like to reduce page weight as much as we can.

    May 4, 2019 at 2:03 pm #1097197
    Victoria

    Hey Illingco,

    You can use videos in slides. Just need to upload them to your media library and assign to the slides.

    Best regards,
    Victoria

    May 6, 2019 at 3:12 pm #1097702
    Illingco

    But when I try to use video, several things happen differently than GIFs. Once it hits the frame with the video, it will stop scrolling after that. It also doesn’t fill the screen responsively like the GIFs or stills. Please advise….

    May 9, 2019 at 9:47 am #1098813
    Victoria

    Hi Illingco,

    Please have a look at these threads:

    Animated GIFs

    https://kriesi.at/support/topic/gifs-in-your-gallery/

    Best regards,
    Victoria

    May 14, 2019 at 4:15 pm #1100651
    Illingco

    That’s what I’m using, animated GIFs. But I do not wish to use those, I want to use MP4s, so I do not see what relevance your links have. How do I use MP4s and overcome the problems previously mentioned? Thanks…

    May 16, 2019 at 2:54 pm #1101457
    Basilis

    Hi,

    Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Basilis

    May 16, 2019 at 4:12 pm #1101482
    Illingco

    Even though I would think it should work if this is unchecked?

    Loop Video Player
    Check if you want to loop the video (instead of showing the next slide the video will play from the beginning again)

    May 22, 2019 at 7:57 am #1103175
    Victoria

    Hi Illingco,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    May 22, 2019 at 4:26 pm #1103385
    Illingco

    OK, I have tried to unblock. Please advise what you find or what else you need from me. Thanks…

    May 28, 2019 at 4:35 am #1104629
    Ismael

    Hi,

    Thanks for the update.

    Do you have a test page where we can see the issue? The slider should resume once the video has ended if it’s not set to loop. It should be triggered by the following script.

    currentSlide.on('av-video-ended', { slide: currentSlide , self: self}, onFinish);

    Are you testing this on safari?

    Best regards,
    Ismael

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