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  • September 10, 2019 at 2:53 pm #1136565
    ESB

    The issue seems to have cleared itself. I think the problem must be with Google’s servers.

    Now, there is an “I’m not a robot” captcha that comes up when you click verify in Enfold settings that wasn’t there before.

    The reCAPTCHA thing is now increasingly ‘in your face’. I don’t know what Google are doing but it’s a lot more user hostile than it was before, where you just got the “authorising’ message briefly in the send button.

    I’m getting a lot of spam but think I might just stick with the 1+5 captcha thing instead. I would rather have spam than miss out on messages due to Google annoying people trying to fill out a form.

    My guess is that this issue is entirely down to Google.

    September 11, 2019 at 8:28 am #1136926
    Rikard

    Hi ESB,

    Great, I’m glad that you got it working and thanks for sharing your findings.

    Best regards,
    Rikard

    September 11, 2019 at 1:15 pm #1137020
    Els

    Thanks @Gunther. Still don’t know now, why it would not work…..
    But htanks anyway!

    September 11, 2019 at 4:32 pm #1137097
    Günter

    Hi,


    @Els

    Welcome.

    Seems to be a problem with Google and cookies on your browser. Next time try to use an incognito window for validating.

    Enjoy the theme, have a nice day and feel free to come back when you need further assistance.

    Best regards,
    Günter

    September 12, 2019 at 8:53 am #1137416
    mattrum

    SOLVED FOR ME
    I used the incognito window and verified worked.
    I was also having an issue where the agree terms and conditions was not appearing – I changed hide labels and that reappeared too.

    September 12, 2019 at 9:01 am #1137417
    khunjoe

    Hello,
    since version 4.6.2 it is working for me …

    September 13, 2019 at 8:45 am #1137822
    Rikard

    Hi mattrum and khunjoe,

    Great, I’m glad that it’s working again and we’re sorry for the previous problems.

    Best regards,
    Rikard

    September 19, 2019 at 7:37 am #1139793
    goldengate415

    Upgraded to 4.6.2 and had the problem of authenticating the keys… so happy I found this thread — performing the activity in incognito mode fixed it.

    September 19, 2019 at 12:46 pm #1139886
    Günter

    Hi,


    @goldengate415

    Glad it works for you again and thanks for the feedback with incognito window.

    Best regards,
    Günter

    September 19, 2019 at 4:45 pm #1139969
    Els

    Hi I’m back,

    Recently Gunter fixed this error on one of my sites. But I just don’t get it right on my other sites.I would love to know the secret of how to solve this issue.
    Yes, I cleaned cache, tried incognito window etc.
    What is the secret ?

    Best regards,

    Els

    September 20, 2019 at 12:06 pm #1140192
    Els

    I finally fixed it!
    Yes, in the incognito browser and deactivated several plugins. I also read somewhere that it takes some time after registrated the ReCaptcha keys to make it all work.

    Best regards,

    Els

    • This reply was modified 5 years, 2 months ago by Els.
    September 21, 2019 at 3:54 pm #1140473
    Günter

    Hi,


    @Els

    Glad you found the solution and got it to work.

    Enjoy the theme and have a nice day.

    If you need further assistance feel free to come back.

    Best regards,
    Günter

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