Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 6, 2020 at 9:58 pm #1250990
    4pfelmus

    Hi,

    I am adding ReCaptcha to an Enfold contact form. I added V3 and V2 (invisible) but it will always be the check box anyway. When I check that im not a robot the box disappears, so that the user doesnt know if it worked. Can you help me with that?

    Thanks,
    Kevin

    October 8, 2020 at 4:56 am #1251253
    Rikard

    Hi Kevin,

    Thanks for the login details. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please let us know on which page we can see and reproduce the problem you are having.

    Best regards,
    Rikard

    October 18, 2020 at 10:39 pm #1253717
    4pfelmus

    Hi, I just updated, but the problem stays the same.
    The problem is on the contact page (see private content)

    October 18, 2020 at 10:41 pm #1253718
    4pfelmus
    This reply has been marked as private.
    October 22, 2020 at 2:59 pm #1254996
    4pfelmus

    Hi,

    I need support quick please. You find my purchase Code in the Private Content part. Or is there another way to contact support in the first 6 months?

    Cheers,
    Kevin

    October 28, 2020 at 9:09 pm #1256504
    4pfelmus

    Hello, I have still no answer. Please reply

    October 29, 2020 at 9:14 am #1256637
    Ismael

    Hi,

    Thank you for the inquiry.

    The Google ReCAPTCHA option does not work on initial load because the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior is set to the third option. This blocks the recaptcha script and only loads it when the user accepted the cookies. If you want it to work automatically on page load without user content, the Default Cookie Behavior has to be set to the first or second option.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.