Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 18, 2018 at 3:54 pm #1011362
    Robert Howe
    Guest

    Just bought a regular license. I’m trying to register now, but that fails.

    September 18, 2018 at 9:20 pm #1011509
    Jordan Shannon

    Hey Robert Howe,

    Are you following the doc:

    Install or update Enfold Theme

    Best regards,
    Jordan Shannon

    September 19, 2018 at 9:23 am #1011671
    Robert Howe
    Guest

    Hi Jordan,
    No, I followed “Register”-link below the “Log in”-button.
    Not sure what you mean with the link(s) above. I would expect that at least one of them would lead me to the doc I should follow, but neither of them does.
    I tried the registration with both license key and API key. Using the API key, the verification fails immediately. Using the license key, the verification is successful, but registration fails later, after submitting the e-mail address.
    Best regards,
    Robert.

    September 19, 2018 at 9:39 am #1011687
    Rikard

    Hi Robert,

    Sorry for the problems, you should be able to login with the details in private.

    Best regards,
    Rikard

    September 19, 2018 at 9:41 am #1011690
    Yigit

    Hi,

    It seems like you have already registered using your email. Credentials are below.
    Please try using this account or try registering another one with different email address

    Cheers!
    Yigit

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