Product Widget not working

Hey ancrerouge,

Thank you for the inquiry.

What is the actual name of the widget in your language? And where did you add it? Please post the actual name of the widget and provide a link to the page where the widget is supposed to display.

Best regards,
Ismael

Hi,

Sorry for the delay. We are still not sure why the product elements from the Advance Layout Builder (ALB) are not working. Can we deactivate the plugins temporarily while checking the issue?

Best regards,
Ismael

Hi,

Thank you for the info.

Is it working correctly when you update WordPress and the theme to the latest version? Did you add any custom scripts or elements in the theme that we may not know of? Please post the FTP details in the private field so that we could edit the files and debug the issue properly.

Best regards,
Ismael

Hi,

Thank you for the info.

The product items show in the grid when we do not select a particular category (see private field). Can we deactivate the plugins temporarily while testing the site? Is there a staging or development version of the site?

@at-elier: We have not found the issue yet, but we will check it further and let you know.

Best regards,
Ismael

Hi,

Thank you for the update.

The products display properly when the product_visibility taxonomy parameter is removed, but unfortunately, we are not yet sure why. We have added this filter in the functions.php file to modify the query and remove the product_visibility.

add_filter("avia_product_slide_query", function($query) {
  if($query["tax_query"][0]["taxonomy"] == "product_visibility") {
    unset($query["tax_query"][0]);
  }
  return $query;
}, 10, 1);

Please remove the browser cache before testing the page.

Best regards,
Ismael