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Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 14, 2017 at 5:28 pm #852206
    sdpmedialtd

    Hello,

    On my website, I am having a problem viewing sliders. Instead it just shows white space. This is happening for easy sliders, full-width sliders, and the product slider in WooCommerce.

    Also, when I am using a background image in Color Section, it will not show the photo at 25%, 50% and 75% of the browser height.

    Thanks

    September 16, 2017 at 2:51 am #852753
    John Torvik

    Hey sdpmedialtd,

    Thanks for using our theme!

    I have checked your site and it looks a plugin conflict. To check it, just disable all of the plugins and check if the slider and the background image appear normally.

    Best regards,
    John Torvik

    September 19, 2017 at 12:49 pm #853816
    sdpmedialtd

    Hello,

    Unfortunately, this has not resolved the issue.

    Can you suggest what the problem could be?

    Thanks

    September 20, 2017 at 8:43 pm #854550
    John Torvik

    Hi,

    Please, can you provide to me news credentials?

    Best regards,
    John Torvik

    September 22, 2017 at 10:50 am #855303
    sdpmedialtd

    Hello,

    Sorry what are these? The site login details are above.

    Thanks

    September 22, 2017 at 5:21 pm #855436
    Victoria

    Hi sdpmedialtd,

    There are errors in JavaScript, that’s why the sliders do not work. Can you please upload a fresh copy of the
    wp-content/themes/enfold/js/ folder and get back to us.

    Best regards,
    Victoria

    September 22, 2017 at 5:57 pm #855474
    sdpmedialtd

    Hello,

    This has been uploaded.

    Thanks

    September 23, 2017 at 1:10 pm #855796
    Victoria

    Hi sdpmedialtd,

    Are the issues still there? Seems like the product slider is working now.

    Best regards,
    Victoria

    September 27, 2017 at 12:02 pm #857456
    sdpmedialtd

    Thank you, yes it is working now!

    September 28, 2017 at 6:04 am #857860
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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