Issue with Product Purchase Button - Support | Kriesi.at

Viewing 22 posts - 1 through 22 (of 22 total)

Author

Posts
March 19, 2018 at 8:55 pm #929318
OnVisible
Participant
Hi,

The Product Purchase Button on Avia editor does not working. When I put it on editor and I preview the product, it show as you can see in the picture:
https://onvisible.com/wp-content/uploads/2018/03/Sin-título.jpeg.jpeg

Waiting for your answer.

Thanks.
- This topic was modified 6 years, 1 month ago by OnVisible.
March 19, 2018 at 9:15 pm #929328

Jordan Shannon
Inactive Moderator

Hey OnVisible,

Have you tried disabling all plugins to see if the issue resolves? Also, please add a link to the site/page in question so we can look into this issue further.

Best regards,
Jordan Shannon

March 19, 2018 at 9:23 pm #929336

OnVisible
Participant

This reply has been marked as private.

March 19, 2018 at 9:27 pm #929343

Jordan Shannon
Inactive Moderator

Hi,

Please provide admin info in the private area so we can log in and look into this issue further.

Best regards,
Jordan Shannon

March 19, 2018 at 9:32 pm #929352

OnVisible
Participant

This reply has been marked as private.

March 19, 2018 at 10:23 pm #929376

Jordan Shannon
Inactive Moderator

Hi,

The link above does not seem to be working for me. Can you please check it?

Best regards,
Jordan Shannon

March 19, 2018 at 10:30 pm #929383

OnVisible
Participant

This reply has been marked as private.

March 20, 2018 at 9:14 am #929591

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 20, 2018 at 9:32 am #929611

OnVisible
Participant

This reply has been marked as private.

March 20, 2018 at 10:09 am #929651

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 20, 2018 at 10:32 am #929672

OnVisible
Participant

This reply has been marked as private.

March 20, 2018 at 10:43 am #929682

OnVisible
Participant

This reply has been marked as private.

March 20, 2018 at 4:54 pm #929951

Jordan Shannon
Inactive Moderator

Hi,

I’m located in the United States.

Best regards,
Jordan Shannon

March 20, 2018 at 5:08 pm #929969

OnVisible
Participant

This reply has been marked as private.

March 21, 2018 at 6:50 am #930350

Victoria
Inactive Moderator

Hi OnVisible,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Victoria

March 21, 2018 at 8:41 pm #930834

OnVisible
Participant

Hi Victoria,

The Advanced Layout Builder debug mode is already enabled.

Regards.

March 22, 2018 at 2:22 pm #931304

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 24, 2018 at 11:14 am #932295

OnVisible
Participant

This reply has been marked as private.

March 24, 2018 at 11:38 am #932306

OnVisible
Participant

This reply has been marked as private.

March 26, 2018 at 7:20 am #932816

Ismael
Moderator

Hi,

Thank you for the info. Our developers will include a fix for this specific issue. Please refer to the following thread.

// https://kriesi.at/support/topic/avia-editor-product-purchase-button-crash-the-page-at-variable-products/#post-927017

Best regards,
Ismael

March 26, 2018 at 8:19 am #932846

OnVisible
Participant

Hi Ismael,

It is working perfectly.

Thank you very much.

Best regards.

March 26, 2018 at 9:15 am #932877

Nikko
Inactive Moderator

Hi,

Glad we are able to help! Thanks for using Enfold and have a great day :)

Best regards,
Nikko
Author

Posts

Viewing 22 posts - 1 through 22 (of 22 total)

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