Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 13, 2017 at 10:36 am #863836
    force-media

    Hi there,

    It seems that since last WooCommerce-Update there is an issue to add WooCommerce products into the shopping cart. After i’ve clicked onto the “Add to Cart” button the site says:

    Your shopping cart is empty.

    Do you have any idea what this can be?

    Additional info: The issue occurs starting from WooCommerce version 3.2.x . In the meantime i have restored a snapshot on my server before the update has taken place. I am now back to WooCoomerce 3.1.2 and add to cart / checkout process is working fine. However, it seems to be a theme relating issue.

    I would appreciate to sort this out so that i can proceed WooCommerce update very soon.

    • This topic was modified 6 years, 6 months ago by force-media.
    October 16, 2017 at 5:09 am #864620
    John Torvik

    Hey Frank,

    Please, may you provide to us your website link and the WP and FTP credentials?

    Best regards,
    John Torvik

    October 16, 2017 at 10:00 am #864724
    force-media

    Hey John,

    Please find website link, WP and FTP credentials in Private Content section.

    FYI: I have updated again to WooCommerce 3.2.1 so that you’re able to reproduce the issue. Again: With WooCommerce 3.1.2 everything works fine. Starting with version 3.2.x the problem occurs.

    Best regards,
    Frank

    October 16, 2017 at 4:50 pm #864880
    Victoria

    Hi Frank,

    Which version of php are you running? If you switch to the default theme is the issue still there?

    Best regards,
    Victoria

    October 16, 2017 at 6:13 pm #864902
    force-media

    Hi Victoria,

    My server is running with PHP Version 7.0.16 .

    I’ve tried it also with Twenty Sixteen Theme and issue occurs as well.

    Best regards,
    Frank

    October 16, 2017 at 11:23 pm #865012
    Jordan Shannon

    Hi,

    If it also occurs when Enfold is not activated, then this is an issue that needs to be sorted ut with the plugin developers as they should have a better insight on how to solve it.

    Best regards,
    Jordan Shannon

    October 18, 2017 at 9:50 am #865599
    force-media

    Hi,

    Please feel free to close this topic as i found out this seems to be a plugin related issue.

    Thanks,
    Frank

    October 18, 2017 at 4:53 pm #865812
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Problems with WooCommerce Shopping Cart’ is closed to new replies.