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Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 16, 2018 at 2:25 pm #898034
    snitt

    Hello,

    I can´t get acces to the text in footer column´s. When i click on the drop down arrow nothing happens. Any idea why?

    https://www.dropbox.com/s/wlb4r2e7jj3dxyu/Skjermbilde%202018-01-16%20kl.%2013.15.33.png?dl=0

    January 18, 2018 at 7:25 am #898888
    Rikard

    Hey snitt,

    Thanks for the login details. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    January 19, 2018 at 12:16 pm #899630
    snitt

    Hey again!

    I tried to disable all plugins with no luck.
    Do you have any other suggestions?

    January 19, 2018 at 2:48 pm #899711
    snitt

    What I want is to align the columns on the top. You can see 2,3 and 4 is fine and column 1 is not at the same height.
    Any quick css to fix that?

    Like this

    But it would be nice to solve the widget accses problem as well.

    January 21, 2018 at 4:41 am #900253
    Rikard

    Hi,

    Thanks for the feedback, let’s stick to one problem at a time. There are a lot of error messages when trying to open the footer widgets but they are likely not theme related as this is core WordPress functionality. If you want us to have a further look at this then we need permission to disable plugins in order to debug.

    Best regards,
    Rikard

    January 22, 2018 at 8:51 am #900672
    snitt

    Hey,

    You got my permission.

    The login is in the first post in private content

    January 23, 2018 at 2:05 am #901087
    iveyeng

    Hello,

    I’m having the same exact problem. I need to edit the “About Us” widget in the footer-column 1 custom widget area and it won’t show the text that should be there. Also, I tried adding a new empty text widget and the drop down doesn’t appear. Other widgets seem to be working. I’ve also tried deactivating all plugins and that didn’t help.

    Lisa

    January 23, 2018 at 4:54 am #901135
    Rikard

    Hi snitt,

    I deactivated all your plugins and the widgets are now working, please check your site. You can reactivate them one by one to see which one is causing the problems.

    Best regards,
    Rikard

    January 23, 2018 at 4:54 am #901136
    Rikard

    Hi iveyeng,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    January 23, 2018 at 8:40 am #901275
    snitt

    Hi again,

    Thats strange. I still dont got the possibility to edit the text, and all the plugins are deactivated now

    https://www.dropbox.com/s/dst4cv68q0woyhy/3.png?dl=0
    https://www.dropbox.com/s/hnwiy6r2litxuob/4.png?dl=0

    January 23, 2018 at 10:17 am #901325
    Victoria

    Hi snitt,

    There are errors in JavaScript.
    Here are some threads about the issue:
    https://wordpress.org/support/topic/cant-edit-text-widgets/
    https://en.forums.wordpress.com/topic/cant-edit-text-widget?replies=4

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 25, 2018 at 1:23 pm #902833
    snitt

    Hi!

    We fixed the problem.
    I dont know what my colleague removed, but something “js” in functions.php

    Thanks for the answers =)

    January 29, 2018 at 8:23 am #904124
    Victoria

    Hi snitt,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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