Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 24, 2018 at 11:23 am #961445
    Dierbewust25

    Hi Guys,

    I have some problems with the content builder and previewing my page. Everytime i have my content section build and after one or two times updating my pages.. my content is gone and is not showing up anymore. Also when i use the revise option.. what is going wrong?

    No i see nothing at my page when i use the preview button, but when you look at the page there is content in the building blocks… ??

    • This topic was modified 6 years, 5 months ago by Dierbewust25.
    May 24, 2018 at 4:08 pm #961619
    Vinay

    Hey Dierbewust25,

    On the front end, the page seems to load fine without any errors. We need to see the backend of your site.

    Mostly a plugin conflict may be one of the reasons for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    June 12, 2018 at 9:04 am #971580
    Dierbewust25

    Hi Vinay,

    The plugins are not the problem i have deinstalled every plugin. I think it’s in the code from the page? Hopeful you can take a look.

    • This reply was modified 6 years, 5 months ago by Dierbewust25.
    June 13, 2018 at 7:03 am #972066
    Rikard

    Hi,

    Thanks for the login details. First off, could you try updating the theme to the latest version (4.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

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