-
Posts
-
Hey dsyoon99,
Thank you for the inquiry.
Looks like the page was built using the Advance Layout Builder (ALB) but has been switched to the block editor. Please keep the Advance Layout Builder (ALB) active when editing the page and avoid switching to the default editor.
Best regards,
Ismael“When editing a page, keep the Advanced Layout Builder (ALB) active and do not switch to the default editor,” you said
I’d love to, but it seems to automatically connect to the default editor.
What are the solutions?Hi,
Once you have switched to the Enfold Layout Builder, then that should automatically load when you edit the page. In other words, you will only need to do that once.
Best regards,
RikardThank you for your reply
You said I can fix it by switching the editor to ‘Enfold Layout Builder’ once
Even if I change the editor as shown in the attached screen, the contents inside the editor do not come out normally.
Hi,
That is not where you switch to the Layout Builder, please see this screenshot: https://snipboard.io/4IaECq.jpg
Best regards,
RikardHi, Thank you for your reply.
I looked it up where you showed me the screenshot,
There is no ‘Advanced Layout Editor’ button in that position.
———————————————————————–
http://www.martking.co.kr/html/img/main/editor.png
http://www.martking.co.kr/html/img/main/edit_page.png
———————————————————————–
What should I do in this case?Another normal home page I manage shows the ‘Avia Layout Builder’ button and the ‘Default Editor’ button.
———————————————————————–
http://www.martking.co.kr/html/img/main/normal1.png
http://www.martking.co.kr/html/img/main/normal2.png
———————————————————————–
However, nothing appears in the red border on the homepage where the problem occurred.Hi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also post a link directly to the problem page.
Best regards,
RikardThank you for your kindness.
I am sending you the login URL and administrator information.
All pages are experiencing the same problem.
I am sending you the URL of one of the pages that had a problem.
http://www.charmzonefood.co.kr/wp-admin/post.php?post=11652&action=edit&lang=koHi,
Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (5.1.2) to see if that helps please? The update to 5.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Once you have updated the theme, then please make sure that WordPress is running the latest version as well.
Best regards,
Rikard
- You must be logged in to reply to this topic.