August 20, 2015 at 10:52 am #490647
Hi there, as few others there seems to be a bug either in WP or Enfold that prvents from accessing plug-ins and Enfold options correctly.
There was a time when the Visual Editor did not work too, this seems to work fine after recent Enfold Update (3.3).
However – I cant access the Enfold Options and a different Plug-in (EventON) aswell: everytime I want to access it displays a pure code style page.
I have tried some things to check what that might be – but still no luck.
I have reactivated all plug-ins: same error with Enfold Options
I have deactivated/activated each plug-in one by one… same error – however most plug-ins do work – except EventOn (third party)
I have incresed/decreased memory limits and php values – nothing changed…
I have compared status reports with nearly identical WP installations on same server (to exclude server errors / Apache versions)
However – ENFOLD in conjuction with WP > 4.3.4 AND Woocommerce is the only installation that has that output…
and here comes a weird part: if I toggle/switch several times between Enfold Options and Woocommerce (means hitting Enfold Button or WC button on backend menu ) – the error is gone – for some time…
So thats why I thought this might be a memory problem, but after playing with different values (and checking WC System report) all seems ok…
any help would be appreciated… I am using mainly Chrome 44.0.2403.155
my best regards
PedroAugust 21, 2015 at 12:15 pm #491299
I logged in to your site and I had no problem seeing the theme options or the eventon menu, could you try to clear your browser cache and reload a few times to see if that helps? If not then please send us screenshots of what you are getting on your end.
RikardAugust 21, 2015 at 12:58 pm #491346
Hi there, please check the attached screen-record that I made. you will see, that this error mostly happens in the beginning, even with cleared cache, once played around it works for a moment , than falls back to that error.
I had this duplicated in Firefox too, even if I mainly use the most recent version of Chrome…
thanks for looking into it.
PedroAugust 23, 2015 at 7:07 am #491818
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