March 2, 2017 at 11:10 am #754270
After updating the theme from version 3.8.5. to 4.0.2. my website is not shown normally and I get the following message:
Parse error: syntax error, unexpected T_STRING in /home/actric/domains/actric.nl/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/helpers/phpQuery.php on line 2
The rest of the website is black and my slider is not showing.
Any idea why this happends?March 2, 2017 at 11:13 am #754272
Should this happen on the main page? I just checked the link and the site looks fine to me…
KriesiMarch 2, 2017 at 11:19 am #754276
Yes on the main page, i rolled back a backup so the site looks fine now, will it help if I would update again so you can see what happened?
FerryMarch 4, 2017 at 5:14 am #755464
Yes, we would have to see the actual error to be able to determine what is going wrong. Maybe you could create a test environment if you don’t want to have the error present on your production site?
RikardMarch 4, 2017 at 11:05 am #755572
I will update the website now, so you can see the actual production site, can you sent me an email when your done? So I can set the backup back so the site looks good again?
FerryMarch 6, 2017 at 6:23 am #756167
Thanks for the feedback. It looks like you are still running the old version though?
RikardMarch 6, 2017 at 12:15 pm #756323
I am also getting this issue
March 7, 2017 at 8:06 am #756822
- This reply was modified 3 years, 7 months ago by psquinn.
Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
RikardMarch 7, 2017 at 8:52 am #756841
Thanks Rikard, i have been playing around today and updating on another server which worked fine. I am wondering if this is a PHP version issue and layer slider not being compatible etc. If this is the case, are there any work arounds aside from upgrading the server?March 8, 2017 at 7:13 am #757518
Thanks for the feedback. I’m not sure exactly what server features are required for running the latest version of LayerSlider, but I would say that you should try to keep it as modern as possible. What are the specs on the server which it doesn’t work on?
RikardMarch 8, 2017 at 10:11 am #757644
Server is currently running 5.2.17 but the layer slider is requiring 5.3 minimum I believe. I’m not sure if i can get this server upgraded but i will try.March 8, 2017 at 10:13 am #757646
Thanks for sharing! I believe minimum required PHP version is higher than 5.3. It should be 5.5 but i am not 100% sure. I will inform our devs so they can contact LayerSlider team
YigitMarch 21, 2017 at 11:13 am #764107
After updating my PHP to version 5.6 the problem was solved and I could update the website!
FerryMarch 22, 2017 at 12:29 am #764460
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