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November 8, 2019 at 7:32 pm #1155095
Good evening.
I have a problem with installing the enfold theme I purchased a few days ago for a client of mine.
The moment I go to upload, this error message appears.
I have attached a video where I have taken the steps that lead me to this error.
You can kindly tell me what it is and how to solve it?
Thank’s a lot
MinoNovember 9, 2019 at 11:33 am #1155194Hey minogig,
Thanks for the video, it seems like the size of the theme is exceeding the max file upload size which is allowed on your installation. You could upload it using FTP instead: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or contact your hosting provider to increase the max file upload size.
Best regards,
RikardNovember 9, 2019 at 1:24 pm #1155208Thanks as always.
I solved by installing ftp :)
Thank’a lot
MinoNovember 9, 2019 at 2:09 pm #1155212I am having difficulty updating the Enfold Theme. My website is still running on the Enfold Child Theme 3.5.3 version. When I try to upload the new version, 4.6 version I got the following message:
Installing Theme from uploaded file: enfold.zip
Unpacking the package…Installing the theme…
Destination folder already exists. /var/www/wp-content/themes/enfold/
Theme installation failed.
November 10, 2019 at 12:42 pm #1155319Hi thesocialny,
Sorry for the problem. The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard -
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