Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 4, 2015 at 10:18 am #546864
    B2BE

    Hi guys,

    Would just like to ask if there are compatibility issues with UberMenu 3.0.1 and Enfold 3.3.1?
    I’m currently experiencing this problem when I noticed that all of my Mega Sub Menu shrinks to a Flyout Submenu when I hover on my menu.
    Does anyone experience the same thing?

    December 4, 2015 at 5:56 pm #547162
    Elliott

    Hey B2BE!

    It’s hard to tell. You will first want to update Enfold to the latest version though, 3.4.4.

    Also make sure that ubermenu is updated and that you deactivate all of the other plugins while testing.

    Cheers!
    Elliott

    • This reply was modified 8 years, 5 months ago by Elliott.
    December 9, 2015 at 3:13 am #549395
    B2BE

    Hi Elliott,

    I have already updated Enfold and Ubermenu to their latest versions, (Enfold 3.3.1 and Ubermenu 3.2.1). Yet the Ubermenu’s MegaMenu shrinks (which is annoying), does it have any compatibility issues? It doesn’t work like before. You may have a look on it though.

    We will provide you an access to our development site, I wonder if you could provide us your source IP address? so that we can allow you to access our server. (maybe send me through a private message via email provided below or in a private content in this thread.)

    Kind Regards,
    B2BE

    • This reply was modified 8 years, 4 months ago by B2BE.
    December 10, 2015 at 5:47 am #550161
    B2BE

    Hi guys,

    Any updates on this? Can you please provide your source IP address. – So that we can put you on the list of the allowed IPs to access our server.

    (Maybe send me through a private message via email provided below or in a private content in this thread.)

    P.S. Hoping for your fast response as we may need to update this as soon as possible because we cannot update our WordPress site because of this problem and also, in addition to that, just so you know that we are currently facing hacking issues in our site due to outdated plugins that’s why we decided to update both Enfold and Ubermenu.

    December 11, 2015 at 2:48 am #550811
    Elliott

    Hi!

    Sorry, we can’t give that out. I recommend updating WordPress as soon as possible. That will help a lot with the hacking issues.

    Also read this, http://codex.wordpress.org/Hardening_WordPress.

    Best regards,
    Elliott

    December 15, 2015 at 5:51 am #552798
    B2BE

    Hi Elliott,

    No worries, I have talked with our infrastructure team. Please see private content.

    • This reply was modified 8 years, 4 months ago by B2BE.
    December 18, 2015 at 4:48 pm #555067
    Andy

    Hi!

    we provide support via this forum only.

    We are lots of different moderators living in different countries and time zones. So we can’t make any fix appointments.

    Let us know when we can have access the normal way.

    Cheers!
    Andy

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