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Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • July 20, 2018 at 10:36 am #987764
    alecorsi

    I don’t have the possibility to update your theme, I still have version 4.1.2.
    I would like to upgrade to version 4.4.
    I modified some files but if the codes i added are deleted with the update is not a problem.

    July 20, 2018 at 10:55 pm #988069
    Jordan Shannon

    Hey alecorsi,

    Are you receiving an error when you attempt to update? Also, have you tried downloading a fresh copy from ThemeForest and manually updating?

    Best regards,
    Jordan Shannon

    July 23, 2018 at 10:03 am #988624
    alecorsi

    I did not have any problems during the installation of the theme.
    If I download the updated theme from ThemeForest,
    I should just rewrite the old theme in the server, is it correct?
    In this case I am afraid I have to restart everything from the real beginning.

    July 23, 2018 at 6:47 pm #988821
    Jordan Shannon

    Hi,

    If you are not having an issue during installation, when does the issue occur?

    Best regards,
    Jordan Shannon

    July 24, 2018 at 9:26 am #989073
    alecorsi

    In Enfold -> Theme Update, I can’t update your Theme, I read “No Updates available. You are running the latest version! (4.1.2)”
    How can I update the latest version?
    Theme Update

    July 25, 2018 at 7:57 am #989533
    Ismael

    Hi,

    Thanks for the info.

    If the automatic update is not available then you should update the theme manually via FTP.

    Here’s how:

    // https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    July 25, 2018 at 11:11 am #989628
    alecorsi

    I reuploaded the updated theme via FTP following the guide you suggested,
    but unfortunately I got back the following error: “HTTP ERROR 500”.
    In this moment I reuploaded backup of my site.
    Does it exist another way to update the theme?
    Or can you reupload it for me via FTP?

    July 25, 2018 at 4:00 pm #989759
    Victoria

    Hi alecorsi,

    Can you please check server log for error?

    Here is how to find it:http://snapcreek.com/blog/wordpress-error-log-friend/

    Best regards,
    Victoria

    July 27, 2018 at 12:44 pm #990662
    alecorsi

    Update successful via FTP, thanks for your help

    July 28, 2018 at 6:18 am #990883
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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