Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 13, 2019 at 2:45 pm #1066494
    julianfm

    Hi, I am encountering some problems when trying to update the theme from 4.0.5. to the newest version.

    First I got the error: An error occurred while updating enfold: download failed. No valid URL was submitted..

    Then I tried to update the theme via FTP but my site didn’t work (got error 500).

    What should I do to successfully update my theme to the newest version?

    February 14, 2019 at 7:21 am #1066823
    Rikard

    Hey julianfm,

    Sorry for the problem, could you try to completely delete the old theme folder first and then upload the new theme to see if that works better please?

    Best regards,
    Rikard

    February 14, 2019 at 10:22 am #1066872
    julianfm

    That worked! Thank you!

    February 15, 2019 at 7:11 am #1067309
    Rikard

    Hi,

    Great, I’m glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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