Problem with the last update 3.7.1 - Support | Kriesi.at

Tagged: last update

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
August 29, 2016 at 6:04 pm #679074

Blue_Bear
Participant

Hi enfold Team,

I have some difficulties with one of my website since the last update. Some page are missing and I don’t know why.
The pages concerns are the one on level 3 of my hierarchy.

I try to disable all my plugin and I try to reinstall the last update by ftp but I still have the same issue.

Could you help me ?

Thanks !

August 29, 2016 at 7:51 pm #679104

Basilis
Inactive Moderator

Hi Blue_Bear!

can you please give us backend access and let us know 1-2 names of pages missings, so we can give it a look?
We do appreciate the patience.

Cheers!
Basilis

August 29, 2016 at 10:38 pm #679172

Blue_Bear
Participant

Thanks,

I’ll give you the acces in private section.

Example of page concerned :
http://www.bijouterie-valer.fr/lesmarques/horlogerie/
http://www.bijouterie-valer.fr/lesmarques/bijouterie/#degrisogono
http://www.bijouterie-valer.fr/entretien/garantis-et-accidents/
etc.

August 31, 2016 at 11:55 am #679908

Blue_Bear
Participant

Hi Enfold Team,

Do you find something ? Pershaps I can run a WP_DEBUG in wp-config.php ?

Thanks :)

Clement

August 31, 2016 at 3:03 pm #680002

Blue_Bear
Participant

Me again,

As I have to present the website to my client I’ll restore the old version of enfold for fews hours. I’ll put back the new one as soon as I end the presentation.

Best regards,

Clement

September 1, 2016 at 1:59 pm #680709

Andy
Inactive Moderator

Hi,

at first please update to Enfold v3.7.1. Try to deactivate all plugins, to check if one is causing this issue. Also try to flush your permalinks.

Best regards,
Andy

September 1, 2016 at 5:39 pm #680871

Blue_Bear
Participant

Hi Enfold Team,

I don’t know why but as I put back the update everything is good now…

So thanks you anyway for your attention ! You can consider that topic close.

Best regards,

Clément
Author

Posts

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Problem with the last update 3.7.1’ is closed to new replies.