Tagged: After Update, animated numbers, background colors, enfold 4.8.4, Fonts, gradient background, icon box, margin, padding, Symbol Box, tabs, toggles, videos
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July 20, 2021 at 10:19 pm #1310946
Hi
after updating WordPress 5.8 and Enfold 4.8.4 i have problems with the Icon Box.
In the editor its shows the content correct but on preview and on the website i see the standard input: Click to add your own text here.
This is shown an ALL Symbol Boxes on my website.how can i fix this problem ? Here some Screenshots
https://www.dropbox.com/s/6b0w680k3x4f80y/PFS-Corona.png?dl=0
https://www.dropbox.com/s/1vpctokzce40tfn/PFS-Editor.png?dl=0
https://www.dropbox.com/s/mhmxssuj6ugpffb/PFS-Editor1.png?dl=0
https://www.dropbox.com/s/dt3kry5682ng25x/PFS-Kontakt.png?dl=0regards Dandy
- This topic was modified 3 years, 5 months ago by Dandy.
July 20, 2021 at 10:28 pm #1310947I’ve got the same issue with the icon-box.
Example:
https://sonnenschein.stackstorage.com/s/303x5Ne8NohqfA8zI can see it when I want to edit it:
https://sonnenschein.stackstorage.com/s/vrNefVNVQT8g48kz
But it disappears on the website:
https://sonnenschein.stackstorage.com/s/fkrOXYLVKE3r0ZUGRegards
MaartenJuly 20, 2021 at 10:30 pm #1310948@Maarten have you this problem since WordPress update or since Enfold update?
regards Dandy
- This reply was modified 3 years, 5 months ago by Dandy.
July 20, 2021 at 10:33 pm #1310950@Dandy I Updated them both and then saw this issue, so I don’t know.
Normally I always make a backup, only this time I forgot.July 20, 2021 at 10:35 pm #1310951ok i do the same, first update WordPress and than Enfold, and after that i saw the issue :(
Hope we can fix this fast.July 20, 2021 at 10:36 pm #1310952I updated WordPress but not Enfold and icon box works as it should.
July 20, 2021 at 10:49 pm #1310956ok thx, i updated WordPress on another installation and the icon boxes works well.
So the problem is the Enfold Update.
@Maarten do you use the enfold child theme?July 20, 2021 at 10:52 pm #1310957@ Dandy: No I don’t
July 20, 2021 at 10:59 pm #1310962same problem here: https://www.foodcoopshop.com/
and here: https://hofladen-online.at/July 20, 2021 at 11:11 pm #1310966Same problem here: https://milagroproperties.net/contact-us/
and here: https://milagrocentre.com/contact-us/
I rolled back to v4.8.3 and the are working again.
- This reply was modified 3 years, 5 months ago by cjbuilt.
July 20, 2021 at 11:26 pm #1310970I have the same error since update! Click to add your own text here under icon boxes.
works fine again when i deleted the new version via FTP and did a rollback on previous enfold version
July 20, 2021 at 11:28 pm #1310971@KeesKaas: Is there a way to download the previous version again?
July 21, 2021 at 12:07 am #1310976I have the v4.8.3 on my PC.
Pretty sure i am not allowed to post any links here :(July 21, 2021 at 12:11 am #1310977Here’s a copy of Enfold 4.8.3 I put up on my server: https://cjbuilt.com/enfold-v4.8.3.zip
July 21, 2021 at 8:50 am #1311064@cjbuilt thx for the link, i downgrade also back to 4.8.3 and all is fine now.
Regards Manuel
July 21, 2021 at 9:29 am #1311073Same issue. Please fix ASAP. I own multiple Enfold licenses and have used the theme for multiple websites. I use this element extensively and they are all broken! Please help.
July 21, 2021 at 10:02 am #1311080Same issue. Rolled back. All Ok again.
To add, buttons with a border also disappeared, the text remained.
A horizontal slider was also missing on the homepage.- This reply was modified 3 years, 5 months ago by simbeckhampson.
July 21, 2021 at 10:05 am #1311083@cjbuilt thanks a lot for the link. all went fine with the downgrade.
July 21, 2021 at 10:15 am #1311088Updated just on a test site but some problem.. Issue before update WordPress..
July 21, 2021 at 10:20 am #1311090We have the same problem with Symbol-Box on our site.
July 21, 2021 at 10:30 am #1311092@cjbuilt thanks a lot! Rolled back and all good now. Hope Kriesi and team can fix the issue.
Just FYI in case someone tried to restore a server backup like I did and got a fatal error, I contacted my server support (Siteground) and was told that the theme update had added new files and that the restore point was updating all existing files but unable to remove the new file causing a critical error. I had to delete the entire WP installation, flush cache and then restore from a backup.. After that, updated WP again but didn’t update the theme.
Other sites that I hadn’t attempted to restore just required reuploading the older version of the theme that cjbuilt was kind enough to share and iconbox and other slider issues were resolved.
Another tip for anyone experiencing missing images and sliders with the new theme update — if you disable the css and js compression and merging under Theme Options > Performance, and then flush cache, it may fix this. Dev team, please note this as well, thank you!
July 21, 2021 at 1:01 pm #1311132@cjbuilt Thank you for the link. It worked!!!
July 21, 2021 at 1:08 pm #1311134Thanks @carbonquiver.
I got fatal error too and had to restore eveything from my last backup.July 21, 2021 at 2:02 pm #1311147Unfortunately same here.
Updated to 4.8.4
Icon Box:
editing ok, text in edit area
preview: Click to add your own text here
website: Click to add you own text hereThats quite severe, hopefully the team get it fixed soon and tells us right away.
best
July 21, 2021 at 2:30 pm #1311153Same issue here: https://swisscanincenter.ch on the frontpage. 3 icon boxes are failing.
updated only enfold, but not wordpress.thanks for a asap fix on this.
July 21, 2021 at 3:01 pm #1311159Hello same issue ! http://www.calleo-informatique.fr
A fix quickly please… :'(
>
1. Update Enfold theme > error text icon box
2. Update WordPress > Idem
So bug enfold…
I have a backup but how restore ? Only a folder ? Folder enfold ?
Thx u ;)July 21, 2021 at 3:19 pm #1311161Hello
Same issue at https://youthchurch.chAnd one more issure at the blog: On our frontpage are three blog entries. Two of them dont’t use the Avia Layout Editor and everything is fine. The third uses it and the text is missing.
July 21, 2021 at 4:06 pm #1311172Same here on several installations. Please fix this soon!
July 21, 2021 at 4:21 pm #1311177I am having the same problem with the animated numbers feature. The back-end shows the text, but the actual page shows “Click to add your own text here.”
I am having the same problem with transparent buttons. If I click the border option in the button settings, it shows up, but it would be great not to have to do that manually for each button!
A third issue I noticed is color sections with a gradient background are not displaying. Again, if I go in and update it manually it’s fine, but would be nice if it retained old settings.
Thank you for the link to the previous version @cjbuilt! Rolling back until these issues are fixed.
July 21, 2021 at 10:38 pm #1311265Hey,
We are sorry for the inconvenience!
If you would like to apply a temporary fix for Icon Box content, please go to /enfold/config-templatebuilder/avia-shortcodes/iconbox/iconbox.php in Appearance > Editor and find following on 196th line
'std' => __( 'Click to add your own text here', 'avia_framework' ),
and comment it out as following
//'std' => __( 'Click to add your own text here', 'avia_framework' ),
For Animated Numbers element, please go to /enfold/config-templatebuilder/avia-shortcodes/numbers/numbers.php in Appearance > Editor and find following line
'std' => __( 'Add your own text', 'avia_framework' ),
and change it to following
//'std' => __( 'Add your own text', 'avia_framework' ),
To fix Dark and Light Transparent Button borders, please add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab
#top .avia-button.avia-color-dark, #top .avia-button.avia-color-light { border-style: solid !important; }
If you would like us to apply the temporary fix for you, please post temporary WP admin logins here privately.
We have reported the issues to our devs and will release a fix as soon as possible. Accordion element’s scroll to top on click issue is also reported however we do not have a temporary fix for it yet. We will share it as soon as we have it as well.
Regards,
Yigit -
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