Viewing 10 posts - 1 through 10 (of 10 total)
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  • #882319

    Hi guys,

    I’ve got a problem on my website with the phone/burger menu, it is not appearing normally.

    Here is a link of my website: https://ergosolutions-transitions.ovh/

    And a picture of the problem: https://imgur.com/a/J4xNp

    Cheers,

    Demaup

    #883327

    Hey Demaup,

    Sorry for the late reply!

    Have you figured it out already? I cannot reproduce the issue on my end. If you have not figured it out yet, could you please tell us which browser and OS you are using?

    Best regards,
    Yigit

    #883402

    Hi Yigit,

    I’m on a macbook (mid-2010) OS X Yosemite with the last version of Chrome. Same thing happening with my iPhone 6S on Chrome (last version too). I tried to clear cache but nothing change.

    Everything works fine on your device?

    I will also try with a friend device.

    Cheers,

    Demaup

    #883408

    Hi Demaup,

    I checked your website on Version 11.0.1 on macOS 10.12.6 and it still shows up fine on my end. I attached a screenshot in private content field below :)

    Best regards,
    Yigit

    #884610

    Hi Yigit,

    The problem is not on large screen (menu appears fine), the problem is when the website is on a phone screen or similar. Then the burger menu appears and is not working properly.

    Do you see what I mean?

    #884691

    Hi,

    I believe the issue is either related to a plugin or to your customizations however i could not find the cause yet. Could you please create temporary admin logins and post them here privately so we can take a closer look?

    Best regards,
    Yigit

    #884977

    Hi,

    Link for temporary admin is in the private content. I set (Email address hidden if logged out) for the email address and a 7 days availability.

    Cheers,

    Demaup

    #885006

    Hi Demaup,

    You had following code in Quick CSS field

    .html_header_top.html_header_transparency #header {
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
    }

    I changed it to following one

    @media only screen and (min-width: 768px) {
    .html_header_top.html_header_transparency #header {
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
    }}

    Please review your website :)

    Best regards,
    Yigit

    #885018

    It is working perfectly! Thanks a lot Yigit, you’re amazing :)

    Demaup

    #885024

    Hey

    You are welcome Demaup, we are always happy to help!
    Let us know if you have any other questions and enjoy the rest of your day :)

    Regards,
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)

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