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Hello,
I need Help please! I’ve try to update my template v3.5 to the new version 4.8 in WordPress 5.6. I’ve entry the API KEY and try to update the template. WordPress say me that’s the template is updated but the version has not changed.It’s still v3.5.
Please can you help me ?
Hey GTLuxury,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi GTLuxury,
You can use any email, just share credentials here with us in private.
Best regards,
VictoriaHi GTLuxury,
Please confirm that you have a full website backup ready before we can attempt an update.
Best regards,
VictoriaHi,
Sorry for the problem, and for the late reply. The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
If you need help with the update, then please include FTP login details as well in private.
Best regards,
RikardHi,
Thanks for that. I’ve installed the latest version of the theme for you, please review your site. Also note that you will likely have to rename the parent theme to Enfold, in order to receive automatic updates.
Best regards,
Rikard
- The topic ‘PROBLEM: Can't update v3.5 to 4.8 in WordPress5.6’ is closed to new replies.