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  • #998542

    Running Enfold 4.4.1 with PHP 7.0.27 and all plugins deactivate I the following error whenever I attempt to display a page:

    Warning: include_once(external/JSqueeze.php): failed to open stream: No such file or directory in /home/jtbchristmas/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 456

    JSqueeze.php appears as expected in the ../external directory

    #998651

    Hey solidvapor,

    Could you post a link to the page in question so that we can take a closer look please?

    Best regards,
    Rikard

    #999117

    Often the page is blank but here is an example of the error on a page with content:
    [link removed]

    I am bummed because I have been using Enfold 4.0.5 in a multi-user environment for years and love the theme but was moving to a single-user environment and thought I would upgrade to the most recent release of Enfold (4.4.1) as part of the migration to single-user — but it looks like Enfold 4.4.1 is not ready for use in multiple single-user sites.

    I say this because my problems started when I set up my second single-user site.

    I have other problems too — like the link to LayerSlider WP disappearing from the navsash.

    • This reply was modified 5 years, 7 months ago by solidvapor.
    #999191

    Hi,

    Thanks for link and feedback, I’m not sure exactly what you mean by multi-user and single-user environments though. Do you mean single WordPress installation vs. multi-site maybe?

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #999382

    Yes, I mean single WordPress installation vs. multi-site.

    And I should have stated that the error occurs when I activate a child theme. Reverting back to Enfold does not elimiate the error — I have to restore the wp_options table to recover.

    I have to rebuild the site with the error so a login won’t help you but I have supplied a link to a pdf of the error page.

    Please remove the link to the page with the error in my previous post — I did not mean to make it public,

    #999621

    Hi,

    Can you please re-upload all the files from FTP and let us know if issue is solved?

    Best regards,
    Basilis

    #999648

    I need to move on with the site in question so I have reverted to an earlier version of Enfold.

    I will getting back to deploying Enfold 4.4.1 in several months and will keep you informed of any problems I have.

    You can close this ticket.

    #999676

    Hi,

    Thanks for the feedback and sorry for the problems. I’ll keep this thread open in case you want to add to it in the future.

    Best regards,
    Rikard

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