Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 17, 2018 at 6:25 pm #998542
    solidvapor

    Running Enfold 4.4.1 with PHP 7.0.27 and all plugins deactivate I the following error whenever I attempt to display a page:

    Warning: include_once(external/JSqueeze.php): failed to open stream: No such file or directory in /home/jtbchristmas/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 456

    JSqueeze.php appears as expected in the ../external directory

    August 18, 2018 at 7:12 am #998651
    Rikard

    Hey solidvapor,

    Could you post a link to the page in question so that we can take a closer look please?

    Best regards,
    Rikard

    August 19, 2018 at 11:14 pm #999117
    solidvapor

    Often the page is blank but here is an example of the error on a page with content:
    [link removed]

    I am bummed because I have been using Enfold 4.0.5 in a multi-user environment for years and love the theme but was moving to a single-user environment and thought I would upgrade to the most recent release of Enfold (4.4.1) as part of the migration to single-user — but it looks like Enfold 4.4.1 is not ready for use in multiple single-user sites.

    I say this because my problems started when I set up my second single-user site.

    I have other problems too — like the link to LayerSlider WP disappearing from the navsash.

    • This reply was modified 6 years, 4 months ago by solidvapor.
    August 20, 2018 at 8:00 am #999191
    Rikard

    Hi,

    Thanks for link and feedback, I’m not sure exactly what you mean by multi-user and single-user environments though. Do you mean single WordPress installation vs. multi-site maybe?

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 20, 2018 at 2:30 pm #999382
    solidvapor

    Yes, I mean single WordPress installation vs. multi-site.

    And I should have stated that the error occurs when I activate a child theme. Reverting back to Enfold does not elimiate the error — I have to restore the wp_options table to recover.

    I have to rebuild the site with the error so a login won’t help you but I have supplied a link to a pdf of the error page.

    Please remove the link to the page with the error in my previous post — I did not mean to make it public,

    August 20, 2018 at 10:29 pm #999621
    Basilis

    Hi,

    Can you please re-upload all the files from FTP and let us know if issue is solved?

    Best regards,
    Basilis

    August 21, 2018 at 12:16 am #999648
    solidvapor

    I need to move on with the site in question so I have reverted to an earlier version of Enfold.

    I will getting back to deploying Enfold 4.4.1 in several months and will keep you informed of any problems I have.

    You can close this ticket.

    August 21, 2018 at 7:10 am #999676
    Rikard

    Hi,

    Thanks for the feedback and sorry for the problems. I’ll keep this thread open in case you want to add to it in the future.

    Best regards,
    Rikard

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