Viewing 22 posts - 1 through 22 (of 22 total)
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  • February 6, 2015 at 6:28 pm #392187
    simonac

    Hi i have problems with the easy slider.

    The first 5 or 6 images are loading and fading correctly. Then a few images only load to the half in the first moment, then the other half comes. Looks very bad.

    Images are only about 150kb.

    Some images loading normal some not. What can cause that? But always the same ones.

    Regards Simon

    February 7, 2015 at 2:46 pm #392491
    Ismael

    Hey simonac!

    Thank you for using Enfold.

    The easy slider below the logo looks fine when I checked the page. Try to install a cache plugin or subscribe your site to CDN.

    Regards,
    Ismael

    February 9, 2015 at 1:32 pm #393018
    simonac

    Hi Ismael,

    i tried a cache plugin but the problem is still there!

    I found out that it only occurs in Firefox! While fading, the images stuck for a second at the horizontal. (First few images run ok but then it starts stucking…)

    Chrome and Internet Explorer are not having this problem.

    Regards,

    Simon

    • This reply was modified 9 years, 2 months ago by simonac.
    February 10, 2015 at 6:47 am #393501
    Rikard

    Hey Simon!

    I checked the slider in the latest version of Firefox and it runs very smooth without any loading problems on my end. Could you try and clear the cache, restart, reload the page a few times and check again?

    Best regards,
    Rikard

    February 10, 2015 at 12:13 pm #393627
    simonac
    This reply has been marked as private.
    February 10, 2015 at 10:01 pm #394020
    Ismael

    Hey!

    Again, the slider is working absolutely fine on firefox. Please try to use this plugin, set the it to default settings: https://wordpress.org/plugins/w3-total-cache/

    Regards,
    Ismael

    February 13, 2015 at 6:14 pm #395929
    simonac

    Sorry but i checked on different laptops on different locations. Some Friends checked also. Everyone has the problem with firefox. Other browsers are not having this problem.
    W3 total cache is also installed.

    See the complete slider to check out. Must be a problem with firefox!

    http://imgur.com/5HQG7Yn

    Speed test:
    Perf. grade
    88/100

    Simon

    February 15, 2015 at 10:30 am #396321
    Ismael

    Hey!

    We tested this plugin on our installation and it works. It should preload and prevent other images from loading when they are not inside the viewport. https://wordpress.org/plugins/rocket-lazy-load/

    For what it’s worth, this is the screenshot:

    Best regards,
    Ismael

    February 17, 2015 at 11:55 am #397385
    simonac

    Thanks Ismael,

    i installed and tested it. The first few images are loading correctly – but then it starts again!
    im

    Again only in firefox.

    This is also happening when i choose slide instead of fade:

    d

    s

    This does not look very professionell to my clients.

    • This reply was modified 9 years, 2 months ago by simonac.
    February 17, 2015 at 6:57 pm #397710
    zerodi

    I want to chime in here and say I’m having the same loading problem with easy slider (only firefox -> tested on osx). Exactly as you describe it. 2-3 images load fluently without any problems then it gets jerky, half-loaded images etc.

    On top easy slider refuses to reload when you open – close – open an ajax portfolio item where an easy slider is contained (only firefox as well).

    February 18, 2015 at 11:08 am #398010
    Ismael

    Hi!

    The problem is we can’t reproduce the issue. The images loads fine as you can see on the screenshot we provided above. I’ll ask the rest of the support team to take a look.

    Cheers!
    Ismael

    February 18, 2015 at 11:50 am #398027
    simonac
    This reply has been marked as private.
    February 18, 2015 at 5:05 pm #398268
    Yigit

    Hi!

    I checked your website on Firefox 35.0.1 on OS X 10.10, but i could not reproduce the issue either – http://i.imgur.com/Tq1TECR.jpg

    Cheers!
    Yigit

    February 19, 2015 at 12:42 am #398557
    Elliott

    Hi!

    I think I see it on my end. After the slider rotates a few times the images start to appear cut off at certain parts correct? Your using quite a few images there, 22? Perhaps that has something to do with it. Try creating a new page and use just 2 – 3 images to see if the problem happens there as well.

    Also be sure to deactivate all plugins while testing and let us know of any customizations that you have done.

    Cheers!
    Elliott

    February 19, 2015 at 10:34 am #398746
    simonac

    Hi Elliot yes that is the problem.
    I already tested it with only a few images – same problem. Plugins also deactivated with no changes.

    As i mentioned one post earlier. the same problem is on another page. There you can see the same isssue with only 4 images in the slider.

    I cant remember that the pborlem was there before so maybe it has something to to with on of the latest updates…

    Regards
    Simon

    February 19, 2015 at 6:36 pm #399135
    Elliott

    Hey!

    Hmm, are you sure you have not done any customizations? What happens when you slow the transition speed on line 3730 in /enfold/js/shortcodes.js?

    transitionSpeed:1800,

    Best regards,
    Elliott

    February 22, 2015 at 8:12 pm #400255
    simonac

    …still the same problem after slowing the transition speed.

    February 23, 2015 at 6:33 pm #400895
    Elliott

    Hey!

    Sorry, not sure if it was clear or not but when I said “slow” I meant increase it to 2000 – 3000.

    Hmm. I still can’t reproduce it on my XMAPP setup so I’m not really sure what to tell you here. If your using a vanilla copy of Enfold with no customizations and no plugins then it shouldn’t be happening on your site.

    I don’t think it’s going to matter but try creating a copy of your theme settings in Dashboard > Enfold > Import/Export and then hit the “Reset All Options” button to see what happens.

    Regards,
    Elliott

    • This reply was modified 9 years, 2 months ago by Elliott.
    March 2, 2015 at 2:16 pm #404446
    scfran

    Hi,

    I have the same problem with my easy slider! Are there some news about the topic?

    Regards,
    Frank

    March 3, 2015 at 7:09 pm #405328
    Elliott

    Hi!


    @scfran    , Which problem are you referring to? Go ahead and send us a link to your page and take a screenshot highlighting what is going on.

    Also be sure your using the latest version of the theme, 3.0.8, and that all plugins are deactivated while testing.

    Regards,
    Elliott

    March 3, 2015 at 11:44 pm #405490
    scfran
    This reply has been marked as private.
    March 4, 2015 at 7:26 pm #405999
    Elliott

    Hi!

    I don’t see it on the slider for your homepage. Is there a certain page it’s happening on?

    Try clearing your browser cache and make sure Firefox is updated. Also be sure to disable any browser plugins or extensions you might have installed to see if they are causing the problem.

    Best regards,
    Elliott

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