Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 11, 2019 at 10:08 am #1136963
    brandpirate

    Hello,
    since 2 weeks my client has a problem with the form mailer.

    When a customer tries to reserve a table via a normal desktop computer, he gets all the information via e-mail from the fields we selected. When a customer tries to reserve via iPad or iPhone the e-mail-information is missing. This is very bad, because he cannot answer via e-mail.

    Could you please have a look?

    Thx
    Manu

    September 11, 2019 at 10:12 am #1136965
    tuxscde

    Hi,
    my client is reporting similar issues. Sometimes the e-mail information appears on the message and sometimes it doesn’t.

    Best,
    Michael

    September 12, 2019 at 9:03 am #1137419
    Rikard

    Hi Manu,

    Thanks for the login details. Could you try updating the theme to the latest version (4.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    September 12, 2019 at 9:04 am #1137420
    Rikard

    Hi Michael,

    If you should need any further help then please open a new thread and include details to your site so that we can have a closer look.

    Best regards,
    Rikard

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