September 11, 2014 at 6:25 pm #317561
My site is http://elizabethsteinglass.com and since the WP4.0 update or the most recent Enfold update, Avia Layout Builder is not loading when I try and edit pages through the WP dashboard.
The site credentials are listed below for you.
GabeSeptember 12, 2014 at 3:01 am #317762
You’ll need to update to Enfold version 2.9.2 which was released just before WordPress 4.0 came out to bring the theme up to date with the new WordPress version/code.
DevinSeptember 12, 2014 at 3:47 pm #318165September 12, 2014 at 5:44 pm #318224
Theme updates don’t update automatically in general. As for updating, the link above has a video showing step by step directions and is our documentation answering your question.September 12, 2014 at 6:05 pm #318235
I’m having the same problem with Avia Layout Builder. However, Enfold is telling me that my version (2.9.2) is up to date.
Are there any further steps I can take here? My client needs updates done to his site, and I’m unable to edit anything.
Thanks in advance for the help.September 12, 2014 at 7:14 pm #318269
@dwny Have you tried de-activating all active plugins and check if that helps?
YigitSeptember 12, 2014 at 7:30 pm #318287
Yes, that was the first thing I did. No apparent conflicts, but the editor still doesn’t load with all other plugins deactivated.
September 12, 2014 at 7:32 pm #318289
- This reply was modified 6 years, 8 months ago by DWNY.
Yigit and Devin,
You didn’t answer my question about the theme update. If I have a child theme, all I do is upload the new Enfold theme files to the parent theme, right?
GabeSeptember 13, 2014 at 12:12 am #318359
Yes, you only ever update the parent them. You update a child theme if it needs to be updated but we can’t ever answer that since each individuals child theme is custom.September 13, 2014 at 5:34 pm #318553September 13, 2014 at 9:00 pm #318600
I’m afraid I’m having the same issue.
I have updated the theme this morning.
I have de activated ALL plugins via FTP.
Nothing has worked – Layout Builder will not load, and I can’t even access drop down menus in widgets.
Any other suggestions we could try? log in info sent via private msg.September 13, 2014 at 9:02 pm #318602September 13, 2014 at 9:21 pm #318619
I just logged to your installation and the layout builder seems to work fine, can you re-check it or give more details on which page is not working?.
JosueSeptember 16, 2014 at 7:41 pm #320101
I’ve tried everything I can think of, and I’m at a loss here. Layout builder will not load in Chrome, Firefox or Opera.
I’ll provide login creds privately.September 16, 2014 at 7:42 pm #320102September 16, 2014 at 10:24 pm #320155
I went back and re-checked plugins. It looks like the Comprehensive Google Maps plugin causes Avia to stop working.September 17, 2014 at 1:39 am #320211
Any plugin that is not compatible with WP 4.0 will cause issues to other components of the installation.
JosueSeptember 23, 2014 at 4:39 pm #323775
I have a strange problem during “Page Edit.” All of the center column information now resides on the lower right column. Please view images:
This happened before updated WP 4.0, so I updated and have the latest Enfold. I deactivated plugins (except WooCommerce), but cannot find the culprit.
Can you please recommend next steps?
Thank youSeptember 23, 2014 at 4:54 pm #323793September 23, 2014 at 5:39 pm #323825September 23, 2014 at 6:53 pm #323854September 23, 2014 at 10:32 pm #323940
Does it only happen to the Hypnotherapy page? i duplicated that to a Test page and couldn’t reproduce the issue.
JosueSeptember 25, 2014 at 8:06 pm #325230September 25, 2014 at 10:13 pm #325294September 25, 2014 at 11:08 pm #325316September 29, 2014 at 5:15 am #326284
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