Viewing 6 posts - 1 through 6 (of 6 total)
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  • #498702

    Dear all,

    I am using Chrome (64bit, 45.0.2454.85 m) and as of now am using the newest versions of everything (WP, Enfold, …)

    Problem 1 (does only happen in Chrome, not in FF for example):
    The fixed background-images in colour sections do not appear when scrolling down. But when I scroll a little bit, so that the background-image should normally appear and hit reload, the background images appar for a short time.
    I found some older (6 months) topics dealing with this kind of problem (i.e. here), but sadly for me it still exists. (please compare provided link)

    Problem 2 (seems to appear in every browser):
    The image hotspot tooltips do not appear when I hover the image hotspot.

    General Information
    I duplicated live-site (according to codex of course) to a new dev area. On the actual live-site, the problem with image-hotspot tooltips does not appear.

    Do you have any idea how these two things might be solved?

    • This topic was modified 4 years, 5 months ago by  Ismael.

    Hey Simon,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please make sure you are using the latest version of the theme (3.3.2)

    Best regards,


    Dear Rikard,

    FYI: I did a backup of FS and DB.

    When you log in, you will see there appear some update notices on dashboard button, which vanish as soon as you click on dashboard.

    I also have 1 wrong / false positive plugin-update pending: This false positive is caused by last WPML update of “WPML String Translation”. As soon as I deactivated this plugin, the +1 update notice vanishes. I already opened a ticket for that, on WPML support page.


    PS: I use Enfold 3.3.2…

    • This reply was modified 4 years, 5 months ago by  parperei. Reason: added 1 more information regarding enfold version


    not sure what is causing this problem, but in your backend I see that you are running quite an old version of the theme (v2.0). Please use the newest one (Enfold v3.3.2). Deactivate all other plugins but WPML and check again.




    I can’t follow your argumentation, sorry.

    You talk about the enfold child-theme version? You are right, it is v2.0.
    You talk about the enfold-theme version? You are wrong, because it is v.3.3.2.

    To clarify: The basis of my child-theme is the v1.0 version of official Enfold-Child-Theme, which is provided by enfold here:

    Please correct me if I get something wrong, or look at an outdated Enfold-Child-Theme-Link.
    If so, it would be nice to provide me with an child theme link to the v3.3.2 version you mentioned. :)
    I only find (which is v1.0, as mentioned above)

    Apart from this (hopefully) misunderstanding, is is possible to assist a little more than “not sure what is causing this problem” according to my main problem?

    • This reply was modified 4 years, 5 months ago by  parperei.

    Dear all,

    I found that both problem must be somehow caused by my child-theme css-file.
    I will figure it out for myself, hopefully. Maybe just a missing semicolon… :)

    Issue solved.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Problem w not appearing Image Hotspot Tooltips + fixed background image (Chrome)’ is closed to new replies.