Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • March 5, 2018 at 11:42 am #921429
    creativeopole

    Hello,

    After the update, Enfold receives errors when adding the product. I use the editor.

    March 6, 2018 at 4:57 am #922021
    Ismael

    Hey creativeopole,

    Thank you for using Enfold.

    The site requires more memory. Increase the WordPress memory limit in wp-config.php file with this code.

    define('WP_MEMORY_LIMIT', '256M');

    For more info: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    You can also contact your service provider to increase the memory limit.

    Best regards,
    Ismael

    October 11, 2018 at 12:25 pm #1020302
    creativeopole

    I have a problem updating the template. After uploading the template to the server through the wordpress panel receives the following error:

    October 12, 2018 at 4:59 am #1020570
    Ismael

    Hi,

    It looks like the file is corrupted or broken. Please override the theme files via FTP.

    // https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-ftp

    Best regards,
    Ismael

    October 12, 2018 at 3:18 pm #1020720
    creativeopole

    You can not upload a template via FTP. Unable to start transfer for some files.

    October 15, 2018 at 7:27 am #1021434
    Ismael

    Hi,

    You can not upload a template via FTP.

    What do you mean? You can access the theme files via FTP. Please upload the theme files via FTP as described in the documentation.

    Best regards,
    Ismael

    October 15, 2018 at 9:36 am #1021474
    creativeopole

    Created FTP template. An error pops up at startup:

    October 15, 2018 at 8:19 pm #1021760
    Victoria

    Hi creativeopole,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Please have Appearance > Editor enabled.

    Best regards,
    Victoria

    October 16, 2018 at 7:42 am #1022015
    creativeopole

    The old template is currently enabled. New when I click the preview it does not work and an error pops up.

    October 16, 2018 at 3:15 pm #1022225
    Ismael

    Hi,

    Thanks for the update. Are you sure that’s the correct site? I can’t find any products there and it’s not the same site as in your initial post.

    Best regards,
    Ismael

    October 16, 2018 at 3:18 pm #1022226
    creativeopole

    The site is different, and the problem concerns the following error after the update (uploading the new version of the template).

    Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /wp-content/themes/enfold/framework/php/font-management/class-avia-font-management-base.php on line 429

    October 16, 2018 at 4:21 pm #1022245
    Ismael

    Hi,

    Did you create a backup of the site? We would like to activate the parent theme.
    A newer version of the theme is now available. Please upgrade to version 4.5.

    Best regards,
    Ismael

    October 16, 2018 at 7:21 pm #1022342
    creativeopole

    The problem is that the update does not work. You can try to update. I even uploaded a new template via FTP and how I activate it also does not work.

    October 17, 2018 at 3:05 am #1022480
    Ismael

    Hi,

    I would like to try and activate the latest version but we need to confirm that a site backup or a restore point is available in case something goes wrong. Please upload version 4.5 via FTP while you’re creating the backup or restore point.

    Best regards,
    Ismael

    October 17, 2018 at 11:08 am #1022686
    creativeopole

    I’ve uploaded the latest version of the template, but I still get the error:

    Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /wp-content/themes/enfold-new/framework/php/font-management/class-avia-font-management-base.php on line 429

    October 17, 2018 at 3:54 pm #1022823
    Ismael

    Hi,

    Thanks for the update. Please provide the FTP details in the private field. We’ll check the files.

    Best regards,
    Ismael

    October 17, 2018 at 4:04 pm #1022832
    creativeopole

    I am sending ftp

    October 18, 2018 at 11:42 am #1023294
    Ismael

    Hi,

    It turned out to be an issue with the array_map function and its first argument, which is an anonymous function. You have to upgrade PHP to version 7.2. Please ask your hosting provider for assistance if you’re not familiar with it.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 18 posts - 1 through 18 (of 18 total)
  • You must be logged in to reply to this topic.