Private Thread – Video Problem after WordPress Update 4.9

[Nikolaj1337]

Hi,
Based on thread https://kriesi.at/support/topic/video-problem-after-wordpress-update-4-9/#post-885500, I am looking for a solution for my website to make the video work (Update WP 4.9, no videos in Safari).
Many thanks,
Nikolaj

[Victoria]

Hey Nikolaj1337,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

[Trender]

This is a general bug in enfold 4.2. A lot of enfold website have it and are waiting for a solution…

[Victoria]

Hi Trender,

Your issue seems different, there is an error in JavaScript in Safari, while in Chrome the error is absent.

Best regards,
Victoria

[Nikolaj1337]

Hi Victoria,

Many thanks for getting back to me so quickly. Details in the Private Content Box.

Best,

Nikolaj

[Basilis]

Hi,

You are right it is and our developers are working on the fix.
Te issue is open for discussion and we aim for a quick support.

Thank you

Best regards,
Basilis

[Author]

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