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Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 18, 2019 at 2:23 pm #1079901
    raymondleever

    Hi our privacy page is not visible for our visitors. I tried to solve this problem but I can’t do it without your help…

    The ‘error’ message is as follows:
    This page is currently selected to be displayed as footer but is currently not active. (Set in Enfold » Footer). Therefore it can not be accessed directly by the general public in your frontend. (Logged in users who are able to edit the page can still see it in the frontend)

    March 18, 2019 at 10:22 pm #1080108
    Victoria

    Hey raymondleever,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 8, 2019 at 11:42 am #1088240
    raymondleever

    Hi Victoria, please see the login details in the private content part of this message.

    April 9, 2019 at 6:08 am #1088538
    Nikko

    Hi raymondleever,

    Can you try to temporarily disable all plugins? then check if the issue still persists.
    The pages seems to be cached though I can’t find any caching plugin, disabling plugins might trigger flushing out cache.
    Just enable them back afterwards.

    Best regards,
    Nikko

    April 9, 2019 at 10:10 am #1088606
    raymondleever

    I have disabled and enabled all plugins but this didn’t work…

    April 9, 2019 at 10:31 am #1088619
    raymondleever

    never mind, i have created a new page and deleted the old one. Now it works.

    April 9, 2019 at 3:42 pm #1088684
    Nikko

    Hi raymondleever,

    We’re glad that it’s resolved :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Privacy statement not showing to visitors’ is closed to new replies.