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  • #1205363

    I just upgraded my Enfold theme to the latest from Themeforest (my old one was from 2016ish). I noticed comments disappeared so went looking around and see that I need to do some GDPR compliance stuff, through the Envold “Privacy and Cookies” page. I was able to set my cookie policy from the Cookie Handling tab, but the Privacy Policy tab has no actions available on it, only “Attention: You need to set a Privacy Policy page here to activate these features: Set Privacy Policy”. Clicking the Set Privacy Policy link takes me to a page /wp-admin/privacy.php on my website that looks like content from WordPress. It starts with a big header “WordPress 5.4\n\nBuilding more with blocks, faster and easier.” with four subtabs “What’s New”, “Credits”, “Freedoms” and “Privacy”. There’s nothing there for me to customize either.

    How do I get the “Privacy Policy” tab to display something other than just the link to this generic page?

    #1205366

    I found how to solve this – I already had a privacy policy page but had not set it. To set it do the following:
    1) Click Settings in the wordpress admin menu (left side)
    2) Click the Privacy link a few lines down (for me it was right under Permalinks)
    3) Choose a page in the pulldown “Change your privacy policy”.
    However, after doing that, my comments (which had disappeared after the upgrade) still do not appear.
    What do I need to do to get comments to appear on pages?

    #1205800

    Hi robinargreen,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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