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  • #1161933

    Hi,
    The majority of the preview images of products and pages are no longer being scraped properly by WhatsApp, Fb, and other services.
    I suspect cache.
    Could you please help? Couldn’t find anything on search that might be helpful.
    Thanks!

    #1162124

    Hey mooshonov,

    Could you post a link to an example page where this is not working please?

    Best regards,
    Rikard

    #1162127

    Sure

    #1162450

    Hi,

    Thanks for that. Did you try running the URL through the Facebook debugger? https://developers.facebook.com/tools/debug/sharing/

    Also, is the image set as the featured image? If so then there is no guarantee that it will show up in the preview, I would suggest that you use an SEO plugin like Yoast to define the image which should be used when sharing on social networks.

    Best regards,
    Rikard

    • This reply was modified 1 week, 3 days ago by  Rikard.
    #1162482
    This reply has been marked as private.
    #1162781

    Hi,

    I’m not sure to be honest with you, it’s might be caching like you suspected. Both on your site and on the social network in question. All you can do is to clear the cache on your site and wait for the cache to expire on the network and hope that it works after that I guess.

    Best regards,
    Rikard

    #1164157

    I have a similar question/problem. I’m using yoast SEO and my ‘featured image’ will appear in social media posts (i.e. linkedin) but the snippet or description will not display. I’ve tried adding a description as a yoast SEO snippet and as an expert and no luck. Any suggestions?

    #1164305

    Hi arch2030,

    We will have to see the problem in question in order to help you out. If this is related to the Yoast plugin then please reach out to their support first.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)

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