Viewing 29 posts - 1 through 29 (of 29 total)
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  • #1363494

    Hallo,
    I have designed my website and all I see in the previews is right but than when I publish, some of the pages don’t correspond to the preniew
    thanks for supporting
    Mimmo

    #1363514

    Hey mforlano,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    #1363598

    Hi, well the site is milano-property.it, but I don’t remember how to give you a temporary access to cms. Another question, the page WORKS slug appears as https://milano-property.it/works-2, how can I fix it? (this page is a duplicate of a previous page named WORKS that has been deleted) thanks a lot.
    Mimmo

    #1363603

    Mimmo.. La pagina Works l’hai eliminata ma è ancora nel cestino, per questo motivo la nuova ha lo slug works-2

    #1363612

    ciao, no l’ho eliminata dal cestino e ancora il permalink contiuna a mantenere il -2

    #1363613

    Cambialo a mano da sotto il titolo..

    #1363614

    già fatto ma quando salvo la pagina ricompare

    #1363670

    Hi,

    You can create a new user, or give us access to an existing account. You can post the login details in private.

    If -2 is added after a slug, then it means that something else has that slug already. It could be another page or a media attachment for example. If a page existed with that name and has been deleted, then make sure it’s permanently deleted under Pages in the WordPress menu.

    Best regards,
    Rikard

    #1363674

    ok, the previous page has been deleted even from the trash, and I updated the menu after deleting it. ther is no media with that name, I don’t know where else to search. sent you credentials for checking.
    thanks

    #1363685

    Hi,

    I can’t see any login details in this thread, please try posting them again.

    Best regards,
    Rikard

    #1363928

    resent

    #1363948

    Hi,

    Thanks for the update, I still can’t see any login details though. Please send them again, and make sure that you write something in the public box as well.

    Best regards,
    Rikard

    #1363951

    please find in the private box credentials

    #1363971

    Hi,

    Thanks for that. On which page can we see the preview problem?

    The page in private has the works slug.

    Best regards,
    Rikard

    #1364011

    hi,
    homepage (the grid at the centre of the page and the color section at the bottom don’t visualize corrctly) and works page (the color section at the top of the page doesn’t show the bagkground image)
    thanks

    #1364310

    Hi Rikard, did you managed to check the pages problem? Sorry if I am urgeing you, but I have my client putting me pressure on it. Thanks
    Mimmo

    #1364804

    Hi Mimmo,

    We apologize for the late reply and thank you for your patience!

    Could you please switch user role to Administrator so we can inspect further? :)

    Best regards,
    Yigit

    #1364866

    ok thanks

    #1364912

    Hey,

    I saved your Works page as a template and then loaded it on a newly created page and everything worked fine there. So, I deleted your existing page and added the newly created Works page to your menu. I see that you are using Yoast Duplicate Post plugin. In the past similar issues were happening on duplicated pages so I believe that is the culprit. Instead of using a plugin like that, you can save pages as templates and load them on another pages – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates :)

    That being said, please review your website :)

    Regards,
    Yigit

    #1364938

    Hi thanks for the fast answear, but the problem is still there. Well It was fine, but than I mede some small changing as text editing averlay color of the images, everything was ok I was evenn checking on line while I was doing chenges, but than when I logged out the problem was there again:
    Home page – the grid row doesn’t show background image,
    Works page – the color section at top of the page does’nt show the background image.
    I deactivated the plugin.
    thanks

    #1365003

    Feedback:
    1 – the Works page now is fine, but if I make any change to the background image in the color section the problem is there again.
    2 – Home page same problem in the grid row at the center of the page, background images are shown in preview but than on line not. That happen even if I add a brand new page not usig template but new elements.
    I need answear about that please.
    Thanks for cooperation

    #1365131

    Feedback 2:
    the situation is: if I create a brand new page everything works, than once published if I make a change in the color section and grid row background image, the background image is not visualized. So if I have to make a change in one of those elements I have to load the page from a template created before publishing the page, make changes, publish and relink the page to the menu. it is not a very confortable way to work. At the moment the site has no external plugin installed.
    thanks

    #1365346

    Hi,
    Thank you for your patience and for the login, I created a test copy of your homepage and found that if the color section overlay color or opacity was changed at all then the color section background image disappeared, and if I changed the size of the background or it’s Background Attachment from fixed to scroll it would also disappear.
    I then created a test copy of your homepage on my test site but this error did not occur. I checked that your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression was disabled and that your Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files was enabled and that you have no caching plugins, which all was true.
    I believe that your web server is caching the inline posts_css and when the elements are changed on the page the element classes for the post css files change and thus the proper css is not called.
    I added this function in your functions.php to disable the posts css file generation:

    function custom_avf_post_css_create_file( $create )
    {
    	return false;
    }
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    and this solved the issue, please clear your browser cache and check.
    I believe that your server is using object-oriented caching such as Memcached, Redis, Varnish, Litespeed, etc. and you could disable that to also solve, but you site might become a little slower, so as long as my fix works for you it is what I would recommend.

    Best regards,
    Mike

    #1365519

    Hi,
    thanks Mike, eveerything seems to work right. A last little question when I am in lightbox of masonry can I disable the name of the pic and the breadcrumbs apearing at the top of the page?
    thanks a lot
    Mimmo

    #1365525

    Hi,
    Glad this helped, I didn’t find a lightbox on your site but I believe that you mean pages like the one linked below, in this case try this css:

    .single-portfolio .title_container .main-title,
    .single-portfolio .title_container .breadcrumb{
    	display:none;
    }

    After applying the css, please clear your browser cache and check.
    If this is not correct, please link directly to your page so we can check.

    Best regards,
    Mike

    #1365705

    Hi yes the page is right, I ysed the css but doesn’t work, sorry

    #1365759

    Hi,
    Perhaps your server is also caching, I add the css to WordPress ▸ Customize ▸ Additional CSS field and it is now working, please clear your browser cache and check.

    Best regards,
    Mike

    #1365794

    Thanks a lot, now is working, I cleaned the cache but maybe the server was still caching.
    Grazie

    #1365813

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 29 posts - 1 through 29 (of 29 total)
  • The topic ‘preview and on line’ is closed to new replies.