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  • #1248975

    Hey there,

    i have a problem on two of my Enfold websites since updating to WordPress 5.5.1.
    The Preloader won’t disappear when the page is loaded. It is only disappearing because of some kind of Fallback solution i think:

    console-log:
    avia.js?ver=4.7.6.3:102 [AVIA-LOG] Hide Preloader (Fallback)

    Best regards and have a nice day
    Max

    #1249118

    Hey kalimeromax,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Victoria

    #1249193

    Hey Victoria,

    merging and compression was disabled. I have no plugins installed.
    Could you please try to switch between these three sites:

    https://tinakremer.de/impressum/

    The same problem was reported here:

    Best regards
    Max

    #1249414

    Hi Max,

    https://share.getcloudapp.com/5zuweOdx The speed is fine and the preloader disappears as soon as the page is ready.

    Impressum goes to a 404.

    Best regards,
    Victoria

Viewing 4 posts - 1 through 4 (of 4 total)
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